Treatment Plan Coordinator

Job Summary

Do you enjoy working in a team culture enviornment that offers a positive, low stress enviornment where your skills are respected and appreciated, where your voice matters, and your growth is supported? Are you a natural relationship builder? Do you enjoy making patients feel comfortable while helping them to achieve their oral health goals? Do you have very good communication, interpersonal, and organizational skills? Do you work well independently? Can you help fill the schedule and support practice growth?

As our Treatment Plan Coordinator all of this is appreciated! You will help patients understand their treatment plans and navigate the administrative steps involved in receiving treatment. You will coordinate patient information, insurance details, and follow-up communication while supporting a smooth and respectful experience from planning through scheduling. Your impact: Clear explanations and timely coordination to help patients make informed decisions and move forward with their treatment.

Duties

• Prepare treatment plans with accuracy utilizing Eaglesoft.
• Review treatment plans with patients, explain next steps, and respond to questions with care, professionalism, and respect.
• Coordinate patient appointments and follow-ups utilizing Eaglesoft.
• Provide administrative support, including phone communication, patient communication, and document preparation using Microsoft Office and Eaglesoft.
• Maintain accurate records and patient confidentiality while following applicable health regulation policies and office procedures.
• Assist in providing respectful, accurate, treatment and insurance information.
• Help the clinical team to identify same day treatment opportunities.

Qualifications

• 5+ years experience in the dental field and with treatment planning, preperation and presentation.
• Knowledge of dental insurance, dental terminology, and health regulation policies is necessary.
• Strong customer service, phone communication, and interpersonal communication skills, while being clear and respectful.
• Proficiency with Microsoft Office and Eaglesoft, accurate typing, attention to detail, and a commitment to maintaining patient confidentiality.
• Abilty to help fill the schedule with overdue hygiene appointments and outstanding treatment plans.
• Help the team to identify same day treatment opportunities.
• Help in increasing case acceptance.

Pay: $24.00 - $26.00 per hour

Expected hours: 40.0 per week

Work Location: In person