You pay for a DentistryHires job post a single time, and it is published the moment your checkout completes.
Because candidates can see your job right away, refunds for a change of heart come with a time limit. Errors on the billing side, though, are always corrected.
Full refund, no time limit
- The same job post was charged to you twice.
- Your payment went through but, because of our mistake, the job never went up.
- A charge you never approved, once we have verified it.
The first 48 hours
Contact us within two days (48 hours) of your purchase and we will pull the job and refund every dollar. No explanation required.
Once 48 hours have passed
A post that has been public for over 48 hours has delivered most of what you paid for, so it is no longer eligible for a refund.
Hiring early doesn't change that. We'll happily take the job down, but there's no partial refund for the remaining days of the 30-day term.
If your circumstances are genuinely out of the ordinary, write to us all the same; we consider each of those individually.
What we can't refund
- Jobs we remove for breaking our Terms & Conditions, such as posts that are fraudulent, misleading, discriminatory or against the law.
- Being unhappy with how many people applied or who they were. Our part is publishing and promoting your job; we can't guarantee a set number of applicants or a successful hire.
Requesting your refund
Send an email to support@dentistryhires.com from the address you used to pay. List the title of the job and your Stripe receipt number.
Approved refunds go back to the card or account you paid with. Expect Stripe to take roughly 5–10 business days, depending on your bank.