Treatment Coordinator Job Description Template
Copy it, edit the bracketed parts, and lead with what the role is actually measured on.
Most treatment-coordinator postings read like a generic front-office listing, which is exactly what tells an experienced coordinator that the practice hasn't thought about what this role does. Lead with case acceptance — it's the job — and the applicants you get will be the ones who've actually done it.
At a glance
directional — no BLS figure for this role
Salary to quote
high-$40,000s–high-$70,000s (est.)
non-clinical — quote track record, not a licence
Credential line
None required
case-acceptance or production bonuses are common
Bonus structure
State it plainly
What to include
Lead with case acceptance. Say plainly that the role owns presenting treatment plans, costs, insurance, and financing, and that it's measured on getting recommended treatment scheduled.
This is the single biggest self-selection signal in the posting.
A pay range and the bonus structure. Quote a directional range — the salary guide has the full picture — and say whether the role carries a case-acceptance or production bonus.
Coordinators compare offers on the bonus as much as the base.
The software you run. Name the practice-management system (Dentrix, Eaglesoft, Open Dental).
A candidate who already knows it is productive from week one.
What's not required. No licence or clinical credential — say so, so candidates coming from adjacent roles (front desk, dental assisting) know they're not excluded.
The template
Paste this and replace the bracketed parts. Don't invent an acceptance-rate target for the bonus line — set it from your own practice's numbers, not an outside benchmark.
[PRACTICE NAME] — Treatment Coordinator ([FULL-TIME / PART-TIME]) Pay: $[X]–$[Y] per year, plus [BONUS STRUCTURE — e.g. case-acceptance bonus] Schedule: [DAYS AND HOURS] Location: [CITY, STATE] About the role We're hiring a treatment coordinator to own case acceptance at [PRACTICE NAME], a [SIZE]-operatory practice in [CITY]. You'll present dentist-recommended treatment plans to patients, walk through cost and insurance, offer financing, and follow up on unscheduled treatment. What you'd do - Present treatment plans and costs in plain language - Check insurance benefits and offer financing options - Track and follow up on unscheduled/unaccepted treatment - Coordinate between the clinical team, the front desk, and the patient - [ADD your practice's specific case-acceptance definition or reporting cadence] What we're looking for - A track record of clear, empathetic case presentation — [YEARS] experience preferred - Comfort with dental insurance and patient financing - Familiarity with [YOUR PMS — Dentrix / Eaglesoft / Open Dental] - No licence required; background in front desk or dental assisting is a plus, not a requirement What we offer - $[X]–$[Y] base, plus [BONUS STRUCTURE] - [BENEFITS: health, PTO, retirement] To apply: [HOW TO APPLY]
Don't quote an acceptance-rate benchmark you can't back up
It's tempting to write "maintain an 80% case-acceptance rate" into the posting because a number like that circulates online.
There is no authoritative national benchmark — the figures that get quoted come from consultants and software vendors measuring different things, and a rate is only meaningful against your own practice's stable definition.
See case acceptance: what it is and how it's measured before you write a target into either the job description or a bonus plan.
After you post
Be ready to talk bonus structure specifically in the first conversation — coordinators evaluate offers on it as much as base pay, and vague answers read as a practice that hasn't thought it through.
Because this role has no licence to verify, weight the interview toward concrete examples over credentials.
See the interview questions guide for what a strong answer sounds like.
Ready to post it?
Your listing goes in front of treatment coordinators actively looking, and you can edit it after it is live.