Treatment Coordinator

Why You’ll Love It Here

• Modern Facility - A bright, modern, kid-focused office designed for fun, comfort, and efficiency. Utilizing cutting-edge technology combined with a compassionate care approach
• Positive & Supportive Culture - Work alongside a team that values collaboration, communication, and celebrating wins together. We believe a great workplace starts with great people.
• Work-Life Balance - Enjoy a predictable daytime schedule with no nights and often shortened Friday schedules, allowing you more time for family, friends, and the activities you enjoy outside of work.
• Professional Growth & Career Development - Whether you're looking to expand your skills or advance your career within a growing organization, we'll support your development every step of the way.
• Be Part of Something Meaningful - Every day, you'll help patients gain confidence through healthier smiles. Few careers offer the opportunity to make such a visible and lasting impact on people's lives.
• Join a Growing Organization - As part of Kids Dental Brands, you'll have access to ongoing support, resources, training, and opportunities that come with a growing, doctor-led organization committed to investing in its people.
• Benefits That Support You - Health coverage, 401(K) retirement plan, PTO, paid holidays, and wellness days to support your health, financial well-being, and work-life balance

What You’ll Do

• Guide patients through their treatment journey from consultation to completion.
• Present and explain treatment recommendations, procedures, and associated costs.
• Help patients understand insurance benefits, financing options, and payment arrangements.
• Build trust and strong patient relationships through exceptional service and communication.
• Follow up with patients regarding recommended treatment and next steps.
• Coordinate appointments and support an efficient patient experience.
• Serve as a liaison between patients, providers, and the clinical team.
• Address patient questions and concerns with professionalism and empathy.
• Maintain accurate patient records and documentation.
• Support a welcoming, professional, and patient-focused office environment.
• Uphold company core values of compassion, authenticity, talent, and teamwork.
• Perform other duties as assigned.

Position Requirments

• 1+ years of dental, healthcare, or treatment coordination experience preferred
• 1+ years of sales, patient advocacy, or relationship-focused customer service experience preferred
• Strong communication, relationship-building, and influencing skills

Join Our Mission

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.