Front Desk Manager

About the Practice

Dentists on the Square is a well-established, high-service multi-specialty dental practice located steps from Rittenhouse Square in Center City Philadelphia. We see a professional, community-oriented patient base and pride ourselves on exceptional care, a calm environment, and a team that genuinely enjoys working together.

This is a real leadership role — not just a title. You will have authority, accountability, and the tools to do the job well. You will have real support and a clear point of contact. What we need is someone who is proactive and comfortable taking initiative and maintaining productive and efficient scheduling.

What You Will Do

• Oversee the front desk team and daily front office operations
• Maintain and optimize the schedule to protect production time and patient flow
• Maintain friendly and professional relationships with patients
• Manage insurance verification, billing coordination, and treatment plan presentations
• Monitor key front-office metrics and communicate regularly with practice leadership
• Onboard and train front desk staff; set performance expectations
• Coordinate with clinical team leads to keep the day running smoothly
• Oversee collection of payments and reconcile daily cash/credit/insurance payment reports

What We Are Looking For

• 3+ years of dental front office experience, with at least 1 year in a lead or senior role
• Proficiency in Dentrix or comparable dental practice management software
• Strong communication skills — with patients, with clinical staff, and in writing
• Organized, detail-oriented, and comfortable managing multiple priorities
• A leader who leads by example and earns the team's trust naturally
• Philadelphia-area candidate; reliable, consistent attendance is essential

Compensation & Schedule

Category: Details

Base Pay: $25–$32/hr depending on experience

Benefits: Health insurance contribution · Simple IRA with employer match

CE & Licensure: Continuing education supported

Schedule: Monday · Tuesday · Wednesday · Friday · 8:30 AM – 5:00 PM

Office: Dentists on the Square — Rittenhouse Square, Center City Philadelphia

To apply, send your resume to [email protected]

Pay: $25.00 - $32.00 per hour

Benefits:

• Health insurance
• Retirement plan

Work Location: In person