Dental Receptionist

Overview
We are seeking a dedicated and detail-oriented Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a strong understanding of dental terminology and proficiency in various dental software systems.

Responsibilities

• Greet patients warmly and ensure a positive experience from the moment they enter the office.
• Schedule and confirm patient appointments using Dentrix or eClinicalWorks.
• Maintain accurate patient records, including medical history and documentation review.
• Process patient intake forms and verify insurance information.
• Handle incoming calls, respond to inquiries, and manage patient communications effectively.
• Assist with billing and collections as needed, ensuring compliance with ICD-9 coding standards.
• Collaborate with dental staff to ensure smooth office operations and patient flow.
• Maintain cleanliness and organization of the reception area.

Requirements

• Previous experience in a dental office or medical office setting is preferred.
• Proficiency in dental software systems such as Dentrix, Softdent, or Eaglesoft.
• Familiarity with dental terminology and medical records management.
• Strong customer service skills with the ability to communicate effectively with patients and staff.
• Attention to detail and excellent organizational skills.
• Ability to handle multiple tasks in a fast-paced environment while maintaining professionalism.
• Knowledge of documentation review processes is a plus.

Join our team and contribute to creating a welcoming environment for our patients while supporting the overall efficiency of our dental practice.

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off

Work Location: In person