Dental Receptionist

Overview

Join our dental team as a Dental Receptionist, where your friendly demeanor and organizational skills will be the first point of contact for patients and visitors. In this vital role, you will manage patient scheduling, patient communications, insurance verifications, collect payments, schedule treatment, and ensure smooth clinic operations.

Responsibilities

• Greet patients warmly and efficiently manage front desk operations, including check-in and check-out procedures
• Schedule appointments accurately using dental practice management software, such as Open Dental
• Schedule and confirm appointments, manage cancellations, and proactively fill openings.
• Verify insurance coverage
• Follow up with patients about recommended treatment and overdue appointments.
• Answer multi-line phone systems with professional phone etiquette, providing excellent customer service and appointment support
• Collaborate with clinical staff to coordinate patient care plans and ensure timely communication of essential information

Qualifications

• Proven experience as a dental receptionist in a clinical setting preferred but not necessary
• Strong computer skills needed; proficiency in OpenDental preferred but not necessary
• Excellent communication skills with the ability to handle phone communication professionally and courteously
• Exceptional organizational skills with experience scheduling appointments and helping patients as needed
• A friendly, professional attitude and strong communication skills.
• Excellent organization, attention to detail, and follow-through.
• The ability to prioritize tasks and stay composed when the office gets busy
• Comfort discussing payments and insurance with patients.

Join us in making a difference by providing outstanding care that keeps our dental practice running smoothly. We are committed to fostering a positive environment where your skills can shine while delivering compassionate care to every patient.

Pay: $15.00 - $20.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• Employee discount
• Health insurance
• Paid sick time
• Paid time off

Work Location: In person