Dental Front Office Coordinator

Patient Coordinator / Front Desk Team Member (Pediatric Dental Office)

Pediatric Dental Office | Fairmount | No Evenings or Weekends

We are a doctor-owned, relationship-focused pediatric dental practice looking for a warm, organized, dependable Front Office Coordinator to join our team.

Our office is intentionally different from high-volume or corporate dentistry. We are a small, collaborative practice where families are known by name, team members support one another, and the patient experience matters just as much as the dentistry.

We are looking for someone who is professional, kind, detail-oriented, and genuinely enjoys helping people.

Why You’ll Love Working Here

• Doctor-Owned Private Practice: Work directly with Dr. Cordero-Ricardo in a small practice where your voice matters and patients are treated like families, not numbers.
• Great Work/Life Balance: No evenings and no weekends.
• Consistent Schedule: Approximately 32–35 hours most weeks, with two Fridays per month.
• Positive Team Culture: We have an energetic, supportive team that works hard, helps one another, and genuinely enjoys being together.
• Low-Volume, Relationship-Focused Care: Our goal is to create a calm, thoughtful experience for children and parents rather than rush patients through the office.
• Quarterly Wellness Stipend: A dedicated benefit to support your physical or mental wellness.
• Six Paid Federal Holidays
• Paid Time Off: One week of accrued PTO annually, increasing to two weeks beginning in year three.
• Health Benefits
• Retirement Plan
• Paid Continuing Education and Team Training
• Paid Team-Building Activities
• Paid Time Off: Paid holidays and accrued PTO.
• Growth & Education: Ongoing training and continuing education opportunities.
• Modern Pediatric Practice: Work in a welcoming, updated office with systems designed to support excellent patient care.

Schedule

Monday: 9:00 AM–5:00 PM
Tuesday: 8:00 AM–4:00 PM
Wednesday: 9:00 AM–5:00 PM
Thursday: 9:00 AM–4:00 PM
Friday: 8:00 AM–3:00 PM, approximately twice per month

No evenings. No weekends.

What You’ll Do

As a Front Office Coordinator, you are often the first and last person our families interact with. You play an important role in making every visit feel organized, welcoming, and easy.

Responsibilities include:

• Welcoming patients and families and creating a warm first impression
• Answering phones and responding to patient questions
• Scheduling appointments efficiently and accurately
• Confirming appointments and helping maintain a productive schedule
• Insurance verification and benefit checks
• Collecting and posting patient payments
• Assisting with billing and insurance follow-up
• Communicating treatment information and financial expectations clearly
• Maintaining accurate patient information and documentation
• Supporting smooth communication between the clinical and administrative teams
• Helping keep the front office organized, professional, and running on time
• Creating a calm, helpful experience for parents and children

Who We’re Looking For

Our ideal candidate is:

• Warm and confident when communicating with patients and parents
• Organized and detail-oriented
• Reliable and consistent
• Comfortable multitasking in a busy environment
• A strong communicator, both in person and on the phone
• Positive and team-oriented
• Able to problem-solve without becoming easily overwhelmed
• Professional while still being personable and approachable
• Interested in being part of a team long-term

Previous dental or medical front office experience is strongly preferred, particularly experience with scheduling, insurance, and patient financial communication.

Pediatric dental experience is a plus.

Experience with Open Dental is helpful but not required.

We are happy to train someone with the right foundation, attitude, and willingness to learn.

Our Culture

We are supportive and upbeat, but we also hold ourselves to high standards.

We believe a great workplace can be both positive and accountable. Everyone on our team contributes to the patient experience, and we value people who take ownership of their responsibilities, communicate well, and step in to help when needed.

If you are looking for a practice where you can know your patients, enjoy the people you work with, and feel proud of the experience you help create every day, we would love to meet you.

How to Apply

Please send your resume and a brief note telling us:

• What you enjoy about working with patients or families
• What kind of team environment helps you do your best work

We look forward to meeting someone who wants to become a meaningful part of our team and grow with our practice.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Ability to Commute:

• Philadelphia, PA 19130 (Required)

Work Location: In person