Treatment Coordinator

Job Summary
We are seeking a dedicated, Friendly, and detail-oriented Treatment Coordinator to join our awesome Dental team. The ideal candidate will play a crucial role in ensuring a smooth and efficient patient experience by managing administrative tasks, coordinating patient appointments, and maintaining medical records. This position requires strong customer service skills, knowledge of dental terminology and ADA Billing Codes.

Responsibilities

• Greet patients warmly and assist them with check-in and check-out procedures.
• Schedule and confirm patient appointments, ensuring optimal use of clinic resources.
• Maintain accurate medical/dental records and ensure compliance with HIPAA regulations.
• Provide information to patients regarding their treatment plans, insurance coverage, and office policies.
• Handle incoming calls professionally, addressing patient inquiries and concerns with excellent phone etiquette.
• Assist in the management of office operations, including sending insurance priors, following up on them, and following up on unpaid insurance claims and accounts.
• Collaborate with healthcare providers to facilitate effective communication regarding patient care.
• Support billing processes by understanding dental coding and insurance claims as needed.

Qualifications

• Proficiency in dental terminology is required.
• Familiarity with HIPAA regulations is essential for maintaining patient confidentiality.
• Previous experience of at least 1 year in a dental office as front desk, patient care coordinator, treatment care coordinator, or billing personnel is required.
• Strong customer service skills with the ability to communicate effectively with patients and staff.
• Excellent phone etiquette and interpersonal skills are necessary for this role.
• Ability to ensure highest quality customer service to our patients and getting them the care they need while appropriately balancing the revenue management of the practice is a must
• Ability to work collaboratively in a fast-paced clinic environment while maintaining attention to detail.

If you are passionate about applying your skills to provide exceptional patient care and possess the necessary qualifications, we encourage you to apply for this rewarding and fulfilling opportunity as a Patient Coordinator with us!!!!!

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Application Question(s):

• What is your preferred pay rate?

Experience:

• Dental treatment coordinator: 1 year (Required)

Work Location: In person