Treatment Care Coordinator

Are you passionate about helping people achieve their best smile? Do you have a friendly and professional attitude that makes patients feel welcome and comfortable? Do you have experience in managing schedules and coordinating appointments in a medical or dental setting? If so, you might be the perfect fit for our Treatment Care Coordinator position at Molar City!

Molar City is a modern, technology-driven dental practice located in Chicago. We are looking for a full-time Treatment Care Coordinator to join our amazing team and provide exceptional service to our patients. As a Treatment Care Coordinator, you will be the first point of contact for our patients, greeting them with a smile and assisting them with their needs. You will also be responsible for keeping the Dr’s schedule full by scheduling patients’ appointments, confirming their appointments, collecting payments, and ensuring their visit is smooth and enjoyable.

As a Treatment Care Coordinator at Molar City, you will enjoy a competitive compensation package, a comprehensive benefits package, full-time hours, and a supportive and fun work environment. You will also have the opportunity to grow your skills and advance your career as we expand our practice. You will be part of a dynamic and innovative team that is changing the way people think about dentistry.

To be successful as a Treatment Care Coordinator at Molar City, you should have the following:

• Previous sales-related experience
• A competitive spirit with high standards of success
• Mental flexibility to come up with creative solutions
• Excellent communication, interpersonal, and customer service skills
• Ability to work independently and as part of a team
• Ability to handle multiple tasks and prioritize effectively
• Ability to work in a fast-paced and high-energy environment
• A humble attitude with a hunger to learn and improve
• Be enthusiastic, sharp as a tack, and an expert in the field

Responsibilities:

• Keep the Dr’s schedule full by scheduling patient’s appointments
• Present treatment to patients with the goal of getting them the treatment the need and scheduled
• Accept payment for services
• Answer phones/texts/emails in a timely and professional manner
• Communicate with staff and patients effectively
• Handle PMI in accordance to HIPAA
• Assist with training new staff members

Benefits:

• Medical insurance
• Free dental coverage for employees
• PTO and sick leave
• Paid holidays
• Supportive team that want you to grow and succeed