Pediatric Dental Front Office

We are looking to hire an energetic, personable front desk administrator to ensure that dental patients’ appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The dental admin responsibilities include entering patient information into computer, answering patients’ questions, and arranging referrals to other dental specialists.

To be successful as a dental front desk administrator, you should be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing dental administrator will perform all duties in a manner that ensures the efficient running of the dental practice.

Dental Front Office Administrator Responsibilities:

• Greeting and welcoming patients to the practice.
• Scheduling, rescheduling, or canceling appointments as needed.
• Assisting patients to fill out information forms.
• Preparing patients’ charts and daily schedules for the dental staff.
• Updating patient records and documenting important phone conversations, prescriptions called into pharmacy, and any other pertinent information.
• Communicating with dental insurance providers to determine if patient has benefits.
• Verifying methods of payment and collecting payments as needed.
• Performing general office duties, such as answering telephones, photocopying, filing, and faxing.

Dental Front Office Administrator Requirements:

• High school diploma or GED.
• Proven experience working in a dental office.
• Sound knowledge of dental terminology.
• Proficient in dental practice management software (Dentrix).
• Working knowledge of general administrative practices.
• Good telephone etiquette.
• Exceptional organizational skills.
• Excellent customer service skills.

Pay: From $21.00 per hour

Expected hours: 24.0 – 30.0 per week

Work Location: In person