Dental Front Office

Dental Front Office

Hillside Dental Care | Full-Time | Monday–Thursday, 6:30 AM–3:30 PM, $28-$35/hr depending on experience

We’re Looking for Someone Exceptional

Hillside Dental Care is looking for an experienced, confident, and compassionate Dental Front Office / Patient Coordinator to join our team.

We are a busy, established dental practice that takes pride in providing an exceptional patient experience while maintaining a positive, professional, and supportive team environment. We are looking for someone who is organized, dependable, proactive, and genuinely enjoys helping people.

This is not a position where you simply answer phones and check patients in. Our front office team plays a critical role in keeping the practice running smoothly, communicating treatment clearly, supporting our patients, and working closely with the clinical team.

What You’ll Do

• Create a warm, welcoming experience for every patient
• Answer phones and manage patient communication with professionalism and confidence
• Schedule and coordinate patient appointments efficiently
• Present treatment plans and help patients understand their recommended care
• Discuss treatment fees, insurance benefits, and financial options
• Follow up with patients regarding outstanding treatment and appointments
• Verify insurance benefits and assist with insurance-related questions
• Process payments and accurately manage patient accounts
• Maintain accurate patient records and documentation
• Coordinate closely with doctors, hygienists, and dental assistants
• Help keep the daily schedule productive, organized, and running on time
• Identify opportunities to improve the patient experience and office systems
• Handle challenges and difficult conversations calmly and professionally
• Contribute to a positive, respectful, team-oriented office culture

The Person We’re Looking For Will Be:

• Warm and personable — patients should feel comfortable talking with you
• Highly organized — you can manage multiple priorities without becoming overwhelmed
• Confident — you are comfortable discussing treatment, fees, and financial arrangements
• Proactive — you see what needs to be done and take care of it without being asked
• Detail-oriented — accuracy matters to you
• A strong communicator — both with patients and coworkers
• Dependable and accountable — your team can count on you
• Positive and solution-oriented — you don't bring unnecessary drama into the workplace
• Comfortable in a fast-paced environment — you can keep up while still providing excellent service
• A team player — you understand that everyone has a role in creating a great patient experience

Experience Preferred:

• 2+ years of dental front-office experience
• Experience with dental insurance and benefit verification
• Experience presenting treatment plans and discussing financial arrangements
• Experience with dental scheduling and practice management software
• Experience working in a busy dental practice

We are willing to consider the right candidate who may not check every box. Character, work ethic, communication skills, and attitude matter just as much as experience.

What We Offer

• Dental Full-time Monday–Thursday schedule
• Great Hours 6:30 AM–3:30 PM
• No evening shifts
• No weekends
• Competitive compensation based on experience
• Paid time off
• A professional, supportive, and team-oriented work environment
• The opportunity to work alongside an experienced dental team
• A practice that values patient care, teamwork, and doing things the right way
• 401K with a match

Our Culture

We believe a great dental practice starts with a great team.

We work hard, communicate openly, support one another, and take pride in the care we provide. We are looking for someone who wants to be part of a team, not simply clock in and out.

If you are someone who takes pride in your work, enjoys building relationships with patients, and wants to be part of a high-performing dental team, we would love to meet you.

We are looking for someone who wants to grow with us and become an important part of the Hillside Dental Care team.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Eaglesoft: 1 year (Preferred)
• Dental Scheduling: 2 years (Required)

Work Location: In person