Dental Front Desk

Dental Front Desk/Treatment Coordinator

• Company: Harmony Orthodontics
• Locations: Primary locations Portland and Tualatin, occasionally Gresham, Sandy, and Camas locations.
• Job Type: Part-Time
• Pay Rate: $24.00 per hour + Bonus Structure

Are You Passionate About Delivering Incredible Customer Service?

Do you dream of making a positive impact on people's lives—and their smiles? Harmony Orthodontics is on the lookout for a superstar Part-Time Treatment Coordinator to join our growing orthodontic family! Experience the joy of a workplace that puts both patients and team members first—because when you love what you do, happiness follows you home!

Our Daily Mission

They say the average child laughs up to 400 times a day, but the average adult only laughs 15 times. Our office makes a concerted effort to increase both numbers by removing anxiety from orthodontic care. We want our team and our patients to smile often—no matter their age!

Why Choose the Harmony Orthodontics Family?

At Harmony Orthodontics, we believe a beautiful smile opens doors, radiates friendliness, and builds unstoppable self-confidence. We aren't just shifting teeth; we have the amazing opportunity to change how a person feels about themselves. Led by Dr. Gabriela Aranda ("Dr. Gaby") and Dr. Tod Hardin, our practice blends premier, multi-generational clinical expertise with a warm, laughter-filled family environment.

By joining our clinical squad, you'll get to collaborate with two of the Northwest's most respected smile creators:

• Dr. Gaby: Began her career in 1998 at the prestigious New York University (NYU) School of Dentistry, graduating at the top of her class with national honors before specializing in Orthodontics at Oregon Health & Science University (OHSU). Since 2007, she has been creating smiles across the Gresham and Camas areas. As a busy mom, she deeply appreciates the lives of working parents and designs treatment to be convenient and family-focused.
• Dr. Tod Hardin: Comes from a proud, three-generation legacy of dental professionals, having created beautiful smiles for thousands of families in the greater Portland and Vancouver areas since 1996. Dr. Hardin brings a healthy sense of humor, a constant drive to learn, and a sincere desire to be involved in the lives of his staff. (When he's not in the clinic, you can find him capturing photography or pushing his limits at the starting line of local endurance races!)

What You’ll Do Every Day (Responsibilities)

• Patient Consultations & Guidance: Guide new patients and families through their orthodontic treatment journey, from initial consultation to scheduling and financial arrangements.
• Treatment Presentation & Financials: Expertly present doctor-recommended treatment options, explain insurance benefits, review payment plans, and walk parents through flexible financial arrangements.
• Scheduling & Phone Coordination: Handle multi-line phones with ease, coordinate appointments, and maintain accurate electronic patient records to keep daily workflows smooth.
• Team Collaboration: Partner closely with our doctors and clinical team to create a warm, reassuring, and laughter-filled experience for every family.

What You Bring to the Team (Qualifications)

• Experience: 1–3 years of dental customer service experience (orthodontic front desk or treatment coordinator experience preferred).
• Software Bonus: Familiarity with Cloud 9 software is a major plus!
• Key Skills: Strong expertise in explaining insurance benefits, navigating multi-line phone systems, and communicating financial arrangements clearly.
• Mindset: Collaborative spirit, high attention to detail, positive attitude, and alignment with our mission and core values.
• Safety & Compliance: This position is safety-sensitive; successful completion of a pre-employment drug screen is required. We strictly follow all CDC, OSHA, and ADA safety standards.

Perks & Benefits Package

• Competitive Wage: $24.00 per hour flat base rate + Bonus Structure!
• Time to Recharge: Generous accrual-based Paid Time Off (PTO)
• Total Support: Access to our specialized Team Member Assistance Program (EAP) for you and your immediate family.
• Exclusive Discounts: Significant employee service discounts on orthodontic care for you and your family, plus a corporate cell phone savings plan.
• Praise & Advancement: Robust Service & Achievement Recognition Programs paired with real internal career growth opportunities.

Ready to Help Us Create Beautiful Smiles?

If you are an energetic, customer-focused team player ready to bring laughter and confidence to our patients, we want to hear from you!

Apply today and make work something to smile about at Harmony Orthodontics!

This is a safety-sensitive role and requires passing a drug screen. We follow CDC, OSHA, and ADA guidelines to ensure a safe environment.

Harmony Orthodontics is a proud affiliate of Bluetree Dental, an organization dedicated to changing lives and dentistry. With partners across multiple states, Bluetree focuses on pediatric dentistry, orthodontics, and general dentistry.

Bluetree's Mission and Vision:

• Mission: To give people something to smile about, today, and tomorrow.
• Vision: Changing lives, changing dentistry.

Core Values That Guide Us:

• Caring: Prioritize the needs of patients, team members, and practices.
• Creative: Foster innovation and explore better ways to enhance dental care.
• Credible: Build trust through experience, education, authenticity, and unwavering commitment.
• Commitment: Stay dedicated to our values, mission, and vision.

Equal Opportunity Employer: We are an Equal Opportunity Employer, fostering a diverse and inclusive workplace. All applicants will be considered for employment without regard to race, religion, color, gender, sexual orientation, national origin, marital or veteran status, medical condition, disability, or any other status protected by law.