Front Desk Dental Receptionist

Job Overview
We are seeking a highly organized and friendly Front Desk Receptionist to join our high quality care family practice. Hours are family-friendly Monday-Thursday without evenings. Follow up on Facebook and Instagram to learn more about us.

The ideal candidate will be the first point of contact for new patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a strong understanding of HIPAA regulations, proficiency in phone systems, and familiarity with dental health records.

Duties

• Greet patients and visitors warmly, ensuring a welcoming atmosphere.
• Answer incoming calls and inquiries using phone systems, handling the call and/or directing them to the appropriate staff members as needed.
• Schedule appointments and maintain the schedule effectively.
• Confirm appointments and manage follow-up communication
• Collect patient information and ensure all documentation is completed accurately.
• Input data into computerized systems, including patient records and care plans.
• Assist with filing, scanning, and organizing medical records.
• Support team members to keep front office operations running smoothly
• Maintain professionalism and patient confidentiality at all times

Requirements

• Prior experience in a front desk or receptionist role, preferably in a private dental office setting.
• Strong phone and communications skills.
• Comfortable with computer and learning practice software systems.
• Strong organization skills and attention to detail.
• Friendly, dependence and team-oriented attitude
• Excellent clerical skills with attention to detail for accurate data entry.
• Ability to communicate effectively with patients and staff, demonstrating outstanding customer service skills.
• Must be able to work in a fast-paced environment while maintaining professionalism.

If you are passionate about providing excellent service in a healthcare environment and possess the necessary skills, we encourage you to apply for this rewarding position as a Front Desk Receptionist.

Job Type: Full-time

Pay: $20.00 - $29.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off

Experience:

• Dental receptionist: 3 years (Required)
• Computer skills: 3 years (Required)

Ability to Commute:

• Shelby Charter Township, MI 48316 (Required)

Work Location: In person