Front Desk Associate

Overview

Valley View Dental is looking for a friendly, dependable, and compassionate Front Office Associate to join our close-knit team!

We are a doctor-owned, small dental practice that takes pride in providing personalized, compassionate care to our patients while creating a positive and supportive environment for our team. We are looking for someone who enjoys working with people, is organized, dependable, and wants to be part of a team where everyone works together.

Responsibilities

• Greet and welcome patients with a warm, friendly attitude
• Answer phones and assist patients with questions
• Schedule and confirm appointments
• Check patients in and out
• Verify insurance and assist with insurance questions
• Collect payments and maintain accurate patient accounts
• Communicate with patients regarding treatment and appointments
• Help keep the front office organized and running smoothly
• Work closely with the doctor and dental team to provide an excellent patient experience

Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
• Strong computer literacy with excellent typing speed and data entry accuracy
• Experience with office management systems like QuickBooks or similar software is a plus
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
• Bilingual abilities are highly desirable to serve diverse client needs
• Knowledge of multi-line phone systems and phone etiquette to ensure clear communication
• Demonstrated customer service skills with a friendly and professional demeanor
• Ability to handle clerical responsibilities such as filing, proofreading, and document management
• Strong time management skills to prioritize tasks efficiently and meet deadlines
• Previous office or administrative experience is preferred, including personal assistant or front desk roles

We’re Looking For Someone Who Is:

• Friendly, compassionate, and genuinely enjoys helping people
• Dependable and takes pride in their work
• Organized and detail-oriented
• Comfortable multitasking in a busy dental office
• A positive team player with excellent communication skills
• Professional while still being warm and personable
• Experienced in dental or medical front office work (preferred, but willing to train the right person)

Why Valley View Dental?

We are more than just a workplace — we are a team. Our practice is small, supportive, and patient-focused, and we believe in treating our patients and each other with kindness and respect.

If you are looking for a dental office where you can build relationships with patients, work alongside a caring team, and make a difference every day, we would love to hear from you!

Join the Valley View Dental family!

Join us as a Front Desk Associate where your energy and organizational talents will make a meaningful impact every day!

Pay: $20.00 - $25.00 per hour

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Work Location: In person