Dental Treatment Coordinator

Job Overview
We are seeking a highly motivated and persuasive Dental Treatment Coordinator to join our dynamic dental team. The ideal candidate will excel at building relationships, presenting treatment options, and securing patient commitment to care. Exceptional sales and communication skills are a must. The Treatment Coordinator will also assist patients in navigating financial arrangements, ensuring a seamless and positive experience from consultation to treatment completion.

Responsibilities

• Present Treatment Plans: Effectively communicate the benefits of proposed dental treatments to patients in a clear and confident manner.
• Increase Treatment Acceptance: Utilize persuasive techniques and a consultative sales approach to ensure high acceptance rates for treatment plans.
• Build Patient Relationships: Develop trust and rapport with patients, understanding their needs and addressing any concerns about recommended treatments.
• Facilitate Financial Arrangements: Assist patients with understanding and setting up payment options, including insurance coordination, financing plans, and other payment solutions.
• Coordinate with the Dental Team: Work closely with dentists and the front office team to ensure accurate presentation of treatment plans and smooth patient transitions.
• Maintain Records: Keep detailed notes of patient consultations, financial discussions, and decisions in the practice management system.
• Achieve Sales Goals: Meet or exceed monthly and quarterly sales targets, contributing to the overall success of the dental office.

Qualifications

• 3+ years experience in dental sales/dental treatment coordinator.
• Excellent verbal and written communication skills with the ability to present complex concepts in a simple and understandable manner.
• Familiarity with dental terminology and procedures
• Previous experience in a dental office setting
• Ability to manage patient interactions and coordinate treatment plans
• Detail-oriented with a focus on accuracy and efficiency in documentation
• Experience using Open Dental.
• Strong interpersonal skills with a focus on empathy, patience, and customer satisfaction.
• Detail-oriented with the ability to multitask and prioritize in a fast-paced environment.
• Skilled at overcoming objections and finding creative solutions to help patients move forward with their care.
• Comfortable learning and using practice management software (training provided).
• Energetic, self-motivated, and team-oriented.
• Knowledge of financing options or insurance processes is a plus.

Compensation and Benefits:

• Base salary of $25 - $27/hr
• Commission based on achieving collection goals.
• Professional training and ongoing development.
• Opportunity to grow within a supportive team environment.

Job Type: Full-time

Pay: $23.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience:

• Dental Treatment: 3 years (Required)

Work Location: In person