Dental Receptionist

Front Desk Receptionist

Pediatric Dentistry & Orthodontics of Jackson

We are looking for a friendly, dependable, and positive Front Desk Receptionist to join our busy pediatric dental and orthodontic practice!

Our office is fast-paced and team-oriented, seeing up to 80 patients per day. The ideal candidate is comfortable multitasking, staying organized under pressure, communicating with parents and patients, and providing excellent customer service from the moment a family walks through our doors.

What You'll Do

• Answer and manage a high volume of incoming phone calls
• Greet and check in patients and families
• Check patients out and collect payments
• Schedule and reschedule appointments
• Schedule new patients and coordinate their first visits
• Verify dental insurance benefits and eligibility
• Work with Medicaid and commercial insurance plans
• Explain basic financial and appointment information to patients and families
• Receive and send dental referrals
• Update and maintain accurate patient charts and records
• Communicate with parents, patients, doctors, and the dental team
• Help maintain an organized and efficient front desk
• Complete daily administrative and office duties
• Assist with other responsibilities as needed to keep the office running smoothly

What We're Looking For

• Positive attitude and friendly personality
• Excellent customer service and communication skills
• Comfortable working in a very busy, fast-paced environment
• Able to multitask and prioritize throughout the day
• Comfortable answering phones and communicating with patients
• Strong attention to detail and organization
• Reliable, dependable, and punctual
• Professional and compassionate when working with children and their families
• Comfortable collecting payments and discussing financial information
• Previous dental or medical front-desk experience is preferred, but we are willing to train the right person

Compensation:

$15–$21 per hour, based on experience and qualifications.

Schedule

Monday–Thursday: 7:30 AM–5:30 PM
Some Fridays required

Job Type: Full-time

Benefits

• Paid Time Off (PTO)
• Dental insurance
• Health insurance
• Employee dental discount
• Uniform allowance
• Supportive team environment
• Opportunities for professional growth and development

Join Our Team!

If you are someone who enjoys working with people, thrives in a busy environment, and wants to be part of a team that makes a difference in children's lives, we would love to hear from you!

We are looking for someone who brings a positive attitude, strong work ethic, and willingness to be a team player every day.

Pay: $15.00 - $21.00 per hour

Expected hours: No more than 37.0 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Uniform allowance

Work Location: In person