Experienced Dental Receptionist

Job Overview

We are seeking an EXPERIENCED (minimum 4 years) Dental Receptionist to join our dental practice. The ideal candidate will be responsible for delivering exceptional customer service, managing patient interactions, and ensuring smooth daily operations. This role requires a friendly, organized professional with strong communication skills and proficiency in electronic health records (EHR) management, health insurance processes, and administrative tasks. The Dental Receptionist will be the first point of contact for patients and play a vital role in creating a welcoming environment.

Responsibilities

• Greet patients warmly and assist them in seating or directing them to the appropriate treatment area
• Answer incoming phone calls promptly and professionally, addressing patient inquiries and scheduling appointments
• Schedule and confirm patient appointments efficiently using practice management software
• Verify patient insurance information and assist with health insurance-related questions
• Manage electronic health records (EHR) accurately and securely
• Conduct patient recall activities to ensure ongoing care compliance
• Present treatment plans clearly to patients and answer any related questions
• Handle collections and billing procedures as needed
• Maintain a clean, organized reception area and ensure all administrative tasks are completed in a timely manner

Qualifications

• Proven experience as a Dental Receptionist or similar role within a dental setting
• Strong customer service skills with a friendly and professional demeanor
• Excellent typing skills and familiarity with electronic health records (EHR) management systems
• Knowledge of health insurance procedures and verification processes
• Exceptional organizational skills with attention to detail
• Ability to multitask effectively in a fast-paced environment
• Strong communication skills, both verbal and written
• Ability to maintain confidentiality and handle sensitive information responsibly

This position offers an engaging work environment where your administrative expertise will directly contribute to patient satisfaction and practice success.

Pay: $20.00 - $30.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid time off

Work Location: In person