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Dental Front Office Coordinator

Reflections Family Dental, Inc.
📍 San Jose, CA·Posted 22d ago
Part-Time · Salary Varies

Job Overview
We are seeking a dedicated and organized dental office professional to join our team. The ideal candidate will have at least 1 year of experience with medical office billing practices, including verifying insurance benefits, insurance billing, maintaining accurate financial records, and scheduling dental/medical appointments. This position requires excellent communication skills, attention to detail, and an excellent understanding of how to serve dental patients.

Required hours/days (4 Days/32 hours a week):

- Tuesday/Wednesday/Thursday/Friday
- 8-hour shifts
(Please do not apply if these hours do not work with your schedule)

Duties Include:
- Verify and process insurance/benefit claims
- Research and rectify patient account inquiries with insurance companies
- Maintain patient records by ensuring accurate documentation review and updating care plans in compliance with health information management standards.
- Greet patients warmly as they arrive at the office and provide them with necessary information regarding their appointments.
- Schedule and confirm patient appointments while managing the calendar efficiently.
- Handle incoming calls using phone systems, addressing inquiries and directing calls as needed.
- Utilize computerized systems, OpenDental, for patient data management and appointment scheduling.
- Collaborate with dental staff to ensure seamless patient flow and provide exceptional customer service.

Qualifications
- Previous experience in a dental or medical office setting is required.
- Familiarity with medical billing processes and insurance verification.
- Proficient in using computerized systems for documentation and scheduling.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Excellent verbal and written communication skills to interact professionally with patients and staff.
- Knowledge of health information management practices is a plus.
- Ability to work well under pressure in a fast-paced environment while maintaining attention to detail.

If you are passionate about providing excellent patient care and have the skills necessary for this role, we encourage you to apply for the Dental Office Coordinator position today!

Pay: $24.00 - $27.00 per hour

Work Location: In person

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