Dental Front Office Coordinator / Receptionist

Love staying busy? Enjoy making people's day better? We'd love to meet you!

Our Auburn office is thriving, and we're looking for an upbeat, organized Front Office Coordinator/Receptionist to join our team. You'll be the first smile patients see and the friendly voice they hear on the phone. Behind the scenes, you'll handle the details that keep patients' care on track and our day running smoothly.

You won't be doing it alone. You'll be working with a seasoned, supportive team that has each other's backs. We help each other out, share the load and celebrate wins together. You'll have experienced teammates to learn from and lean on from day one.

We bring quality dental care to the people in our community who need it most. That makes this more than a job. Your work helps people get care they might not otherwise get.

You'll Thrive Here If You:

• Are a natural multi-tasker who enjoys a lively, active day
• Stay calm, organized and positive
• Think on your feet and take pride in getting things done
• Truly care about people and treat every patient with warmth and respect
• Communicate clearly and confidently, in person and on the phone
• Enjoy being part of a close-knit team

Strongly Preferred (But We're Happy to Train the Right Person!):

• At least 1 year of experience in a dental or medical front office
• Experience with dental insurance verification and pre-authorizations

What You'll Do:

• Check patients in and out with a warm, professional touch
• Schedule, confirm and reschedule appointments
• Verify insurance eligibility and benefits before visits
• Submit and follow up on pre-authorizations
• Explain co-pays and patient balances clearly, and collect payments
• Help patients complete forms and keep records accurate and up to date
• Prepare charts and daily schedules for the clinical team
• Answer phones with a smile you can hear
• Keep the waiting area clean and welcoming
• Handle general office tasks as needed

What's In It for You:

• $18.00 – $22.00 per hour, based on experience
• Paid time off and paid sick time
• Professional development assistance
• A supportive, experienced team that's invested in your success
• Room to grow: we're a fast-growing company, and strong performers can move up quickly
• Weekends off! Monday–Friday, 8:00 a.m. – 5:00 p.m.

Who We Are:

Our mission is to make healthcare equal for everyone by bringing quality clinical care to communities in need. We're a team of dedicated doers, and we reward performance, integrity and accountability. We treat each other and our patients with respect, empathy and humanity.

Ready to join a team that has your back? Apply today!

Job Type: Full-time | Schedule: 8-hour shift, Monday to Friday | Work Location: In person, Auburn, NY

Pay: $18.00 - $22.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• On-the-job training
• Paid sick time
• Paid time off
• Professional development assistance

Work Location: In person