Front Desk Team Member

Overview

Join our dynamic team as a Front Desk Team Member, where your energy and organizational skills will create a welcoming and efficient environment for patients and staff. This vital role ensures smooth office operations by managing front desk activities with professionalism, warmth, and attention to detail. You will be the first point of contact, embodying our commitment to exceptional customer service and seamless administrative support. This paid position offers an exciting opportunity to develop your office management skills while contributing to a positive workplace atmosphere.

Duties

• Greet patients warmly, providing excellent customer service and ensuring they feel welcomed.
• Answer multi-line phone systems promptly, using proper phone etiquette to direct calls or take messages accurately.
• Manage front desk operations including scheduling appointments, insurance verification and coordination, and assisting patients over the phone
• Support office management tasks such as answering inquiries, supporting administrative projects, and providing patient support when needed.

Requirements

• Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment.
• Strong phone answering skills with knowledge of multi-line phone systems and phone etiquette.
• Previous experience in customer service or front desk roles demonstrating professionalism and interpersonal skills.
• Ability to manage time effectively, prioritize tasks, and handle confidential information discreetly.

Embark on a rewarding career where your proactive approach and friendly demeanor make a real difference every day!

Expected hours: 32.0 – 33.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Life insurance
• Paid time off

Work Location: In person