Dental Front Desk Receptionist

Overview

Join our dynamic dental practice as a Dental Front Desk Receptionist and become the welcoming face of our clinic! In this energetic role, you will be the first point of contact for patients, ensuring a smooth and positive experience from check-in to check-out. Your organizational skills and friendly demeanor will help coordinate appointments, manage patient records, and facilitate effective communication between patients and our clinical team. This position offers an exciting opportunity to contribute to a caring environment while utilizing your administrative expertise and medical office knowledge.

Duties

• Greet patients warmly and professionally, providing excellent customer service at all times
• Schedule, confirm, and reschedule patient appointments using electronic scheduling systems
• Verify patient insurance coverage, explain treatment plans, and collect payments or co-pays in compliance with HIPAA regulations
• Manage patient records accurately within Electronic Health Record (EHR) systems
• Handle incoming phone calls with proper phone etiquette, addressing inquiries promptly and efficiently
• Review documentation for accuracy, ensuring compliance with clinical confidentiality policies and health information management standards

Experience

• Proven experience working in a medical or dental front desk setting with strong clerical skills
• Familiarity with EMR/EHR systems such as Eaglesoft, Open Dental Etc
• Knowledge of health insurance procedures including Medicare, Medicaid, HIPAA regulations, and insurance verification
• Strong understanding of dental terminology, treatment planning and coding
• Excellent computer skills with proficiency in Microsoft Office Suite (Word, Excel) and typing (including 10-key typing)
• Bilingual abilities are highly desirable to serve diverse patient populations effectively
• Demonstrated ability to manage dental records accurately while maintaining confidentiality and security standards
• Prior clinic experience involving medical administrative support and health information management is preferred

This role is ideal for motivated individuals eager to make a positive impact in a fast-paced healthcare environment. If you thrive on delivering exceptional patient service while managing essential administrative tasks with precision and professionalism, we invite you to apply!

Pay: $24.00 - $30.00 per hour

Expected hours: 30.0 – 40.0 per week

Work Location: In person