Dental Billing Coordinator / Front Desk

Dental Billing Coordinator / Front Desk

Location: Schaumburg, IL
Job Type: Part-time/Full-time
Schedule: Monday–Thursday, with occasional Saturdays

About Us

We are an established, independently owned dental practice looking for an experienced, organized, and dependable Dental Billing Coordinator to join our team.

This is a hybrid position that combines dental billing and insurance responsibilities with front desk and general administrative duties. We are looking for someone who is comfortable handling the financial and administrative side of a dental office while also providing a welcoming experience for our patients.

Responsibilities

Dental Billing & Insurance

• Submit and manage dental insurance claims.
• Follow up on outstanding and unpaid insurance claims.
• Manage accounts receivable (A/R) and insurance aging reports.
• Investigate and resolve claim denials and payment discrepancies.
• Post insurance payments and patient payments.
• Review EOBs and reconcile insurance payments.
• Verify dental insurance benefits and eligibility.
• Communicate with insurance companies regarding claim status and patient coverage.
• Assist with identifying and following up on outstanding patient balances.

Front Desk & Patient Coordination

• Greet patients and assist with check-in and check-out.
• Answer incoming phone calls and assist with patient inquiries.
• Schedule and coordinate patient appointments as needed.
• Collect copayments, balances, and other patient payments.
• Assist with insurance questions and financial arrangements.
• Provide coverage for front desk responsibilities when needed.

General Office & Administrative Support

• Assist with daily administrative and business operations.
• Prepare and review reports as requested by management.
• Help monitor office performance and outstanding accounts.
• Assist with various operational projects and administrative tasks.
• Work collaboratively with the treatment coordinator and and other team members to maintain efficient office operations.

Qualifications

• Previous dental office experience required.
• Experience with dental insurance billing and claims processing.
• Strong understanding of dental insurance, EOBs, and accounts receivable.
• Experience managing insurance aging and outstanding claims.
• Comfortable working at the front desk and interacting with patients.
• Strong computer skills and familiarity with dental practice management software.
• Excellent organizational and communication skills.
• Ability to multitask, prioritize responsibilities, and work independently.
• Professional, dependable, and detail-oriented.

What We're Looking For

We are looking for someone who takes ownership of their responsibilities, follows through on outstanding claims, pays attention to detail, and understands the importance of keeping the financial and administrative side of a dental practice running smoothly.

The ideal candidate is flexible, proactive, and willing to help wherever needed. This is not a strictly back-office billing position; the individual will also be an active part of our front desk team.

Compensation & Benefits

• Competitive pay based on experience.
• Paid time off.
• Paid holidays.
• 401 k
• Healthcare
• Dental care
• Supportive team environment.
• Opportunity for long-term growth and additional responsibilities.

If you have dental billing experience, strong organizational skills, and enjoy being part of a team, we would love to hear from you!

Pay: $22.00 - $24.00 per hour

Expected hours: 25.0 – 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan

Work Location: In person