Check-Out Coordinator

Check Out / Treatment Coordinator (Dayton, OH)

Competitive Base Pay + Monthly Bonus Opportunities | Brand-New Office & Matchless Culture

Are you tired of chaotic, high-stress front-desk environments where you feel like just a cog in a machine? Spa Dental is different. We are incredibly proud of the culture we’ve built in our brand-new, beautiful office, and we are looking for a skilled, detail-oriented Check Out Treatment Coordinator who wants to love where they work.In this role, you aren’t just processing cards; you are the vital link between clinical recommendations and patient peace of mind—helping patients comfortably navigate insurance, clear up treatment questions, and walk out the door feeling supported.

Why You’ll Love It Here

• Financial Rewards: Competitive base pay plus active Monthly Bonus Opportunities.
• Future Security: IRA retirement plan with up to a 3% company match.
• Health & Wellness: Health insurance reimbursement options.
• Work Perks: In-office dental benefits, an employee discount, and a yearly scrub/uniform allowance.
• Time to Recharge: Generous Paid Time Off (PTO) and paid Holiday time.

What You’ll Do (Your Core Focus)

• Master the Checkout: Oversee the final touchpoint of the patient experience with warmth and empathy.
• Present Estimates with Confidence: Break down treatment plans, simplify dental insurance numbers, and review payment options so patients feel confident moving forward.
• Empathetic Communication: Answer incoming phones and patient questions with clarity and authentic care.
• Insurance Strategy: Partner with insurance carriers to secure detailed breakdowns, entering accurate data into our software to eliminate financial surprises for patients.
• Schedule Optimization: Keep our doctors and hygienists moving smoothly by coordinating full, confirmed schedules.
• System Accuracy: Maintain flawless electronic dental records (via Eaglesoft/Dexis) and collaborate with clinicians to resolve any plan discrepancies.

Who We Are Looking For

• The Dental Veteran: You have 1+ years of experience as a dental receptionist or treatment coordinator.
• The Insurance Whisperer: You have a strong grasp of dental terminology, insurance processing, and CDT coding.
• The Software Navigator: Experience with Eaglesoft is a major plus (but if you are great with tech, we are happy to train you!).
• The Positive Catalyst: You possess an "uptone," solution-oriented energy and excel at multitasking without losing your cool.

Our Core Office ValuesWe don't just put these on a wall—we live them every single day:

• Unwavering Integrity: We always put the patient's best interest first.
• Dynamic Team Synergy: We win together. We protect a positive environment where everyone steps up to help.
• The Growth Mindset: We view every technological upgrade and operational shift as an opportunity to learn.
• Loyalty & Community Impact: We show up dependably every single day, proud to elevate the health of Dayton.

If you are ready to bring your experience to a modern, private office that respects your talent and rewards your hard work, we would love to meet you! Please submit your resume directly through this platform, or email it to [email protected] with the subject line "Spa Dental Coordinator Application." We look forward to discussing how this position can align with your career goals and income potential!

Work Location: In person