Treatment Coordinator

We are a modern, privately owned, non-corporate startup practice, which has just opened in August. Our mission is to blend a warm, relationship-driven patient experience with elite clinical care. Because we focus heavily on comprehensive wellness and advanced technology, we deliberately operate as an out-of-network practice to ensure our patient care decisions are never dictated by insurance companies.

We are looking for a warm, driven, and highly experienced front office professional to anchor our administrative team, masterfully guide patients through their financial options, and advocate for them in the OON space.

Why You Will Love It Here

A Culture of Growth: We believe in continuous leadership development and team-building. Your business insight and strategic voice will actively shape our workflows.

Uncompromised Standards: You will represent a practice that prioritizes quality over volume. You'll have the time to build genuine relationships and focus on patient retention.

Empowering Environment: Work in a beautiful, thoughtfully designed, and supportive space where your emotional intelligence and financial metrics are equally celebrated.

Anchor the Patient Experience: Act as the first and last point of contact, ensuring every patient receives a warm, high-end, and personalized welcome.

Own the Treatment Presentation: Take complex, comprehensive clinical plans and translate them into clear, accessible, and exciting financial options. You understand that presentation is about value and health, not sales tricks.

Navigate Out-of-Network Insurance: Slay the OON beast. You will skillfully communicate out-of-network benefits to patients, submit meticulous claims, and advocate fiercely to maximize their direct-to-patient reimbursements.

Drive Practice Momentum: Manage the schedule to optimize production without burning out the clinical team, actively track pending treatment, and keep the front-to-back workflow seamless.

Experienced & Knowledgeable: You have a proven track record in dental front office administration, with deep expertise in presenting high-value treatment plans (experience with cosmetic or clear aligner workflows is a major plus).

An OON Expert: You know how to comfortably answer the question, \"Do you take my insurance?\" with confidence, warmth, and clarity, educating patients on the true value of unrestricted care.

Warm Yet Driven: You possess immense emotional intelligence and a calming chairside presence, but you are also intrinsically motivated by meeting goals, closing cases, and seeing the practice thrive.

Systems-Minded: You love organization, clear protocols, and using modern dental software to keep the business side of the practice running beautifully.

Schedule and Compensation

Hours: Monday- Thursday 8-4PM

Position: Full-Time

Compensation: Highly competitive hourly base pay/salary plus performance-based team bonuses.

Benefits: PTO, free dental care for you and immediate family

We are looking for a true partner in our front office. Please submit your resume along with a brief note sharing your philosophy on how to handle the \"Do you take my insurance?\" question and one strategy you use to make patients feel completely at home. You can submit it here or feel free to reach out to [email protected]