Receptionist at Luxury Dental Office The Tooth Co.

Dental Front Desk Receptionist / Patient Coordinator

The Tooth Co. | Irvine, CA

The Tooth Co. is looking for a warm, organized, and proactive front desk receptionist to work alongside our office manager and help create an exceptional patient experience.

We’re a modern general and cosmetic dental practice that values personal connection, thoughtful service, and attention to detail. This role is ideal for someone who enjoys connecting with people, feels confident on the phone, and takes pride in following through.

Dental experience is highly recommended. Excellent phone skills, a warm personality, and the ability to consistently track and follow up with new patient leads and unscheduled treatment are essential.

What you’ll do

• Create a welcoming first impression. Greet patients warmly and help them feel comfortable from their first phone call through their visit.
• Handle phone calls and patient inquiries. Communicate clearly and confidently, build rapport, and help prospective patients take the next step toward scheduling.
• Track and follow up with new patient leads. Keep organized records of inquiries, conversations, and next steps so every prospective patient receives timely attention.
• Follow up on unscheduled treatment. Reach out to patients with recommended treatment, help address scheduling and other nonclinical questions, and coordinate with the team when additional guidance is needed.
• Support the schedule. Assist with booking appointments, confirmations, rescheduling, and filling openings.
• Assist our office manager. Help with daily front desk responsibilities, patient communications, and administrative tasks that keep the practice running smoothly.
• Execute smaller treatment plans. When Jasmin, our manager, is unavailable, assist in coordinating with patients on collecting payment, scheduling, etc. regarding smaller treatment plans.

Who we’re looking for

• Someone with a friendly, engaging personality who makes people feel welcome and heard.
• A strong communicator with excellent phone etiquette who is comfortable initiating calls and following up.
• An organized person who can manage multiple conversations and tasks while keeping accurate notes.
• A dependable teammate who will consistently show up to work, takes initiative and follows through without needing repeated reminders.
• Someone comfortable learning office software and using it to track patient communication and follow-up.
• Dental front office experience is highly recommended, especially experience with scheduling, patient coordination, or treatment follow-up.

How to apply

To be considered for the position and to ensure the job posting has been fully reviewed, it is required that you email us a 30 second video of yourself explaining why you’d be a good fit to [email protected]. We will follow up to set up an interview afterward.

Pay: $25.00 - $31.00 per hour

Expected hours: 32.0 per week

Benefits:

• 401(k)
• Dental insurance
• Free parking
• Paid time off

Work Location: In person