Pediatric Dental Office Front Desk Receptionist

Overview

Join a vibrant pediatric dental practice as a Front Desk Receptionist, where your energetic and welcoming demeanor will set the tone for an exceptional patient experience. In this vital role, you will be the first point of contact for young patients and their families, ensuring smooth clinic operations through efficient scheduling, accurate documentation, and compassionate customer service. Your expertise with dental office systems such as Dentrix is helpful, but will train the right individual.

Duties

• Greet patients and their families warmly, creating a friendly and professional atmosphere from the moment they walk in
• Manage appointment scheduling using Dentrix, ensuring optimal patient flow
• Verify insurance coverage
• Collect payments
• Maintain accurate patient records
• Answer multi-line phone systems with professional and warm phone etiquette; coordinate appointment reminders and follow-up calls

Requirements

• Excellent customer service skills with the ability to communicate effectively with diverse populations; bilingual abilities are highly valued
• Demonstrated clerical skills including typing (10 key), filing, data entry, and managing multi-line phone systems
• Understanding of health information management practices and clinical confidentiality policies in compliance with HIPAA regulations
• Ability to handle high-volume patient intake processes efficiently while maintaining attention to detail

This paid position offers an exciting opportunity to contribute to a caring team dedicated to improving children's oral health through exceptional administrative support. If you are energetic, detail-oriented, and passionate about providing outstanding patient service in a pediatric dental setting, we encourage you to apply!

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Work Location: In person