Patient Service Front Desk Coordinator

Overview

Amos Family Dentistry is hiring an experienced dental front desk coordinator to manage patient scheduling, insurance billing, and daily front office operations. We’re looking for someone who makes patients feel welcome, communicates clearly, and follows through on the details. Your impact: By keeping appointments, records, and patient questions organized, you help patients and care teams move through clinic visits with confidence.

Responsibilities

• Welcome patients, manage check-in and check-out, and provide responsive patient service in person and by phone.
• Schedule appointments, verify dental insurance information, and support dental collection and dental billing processes..
• Handle filing, typing, and other medical administrative support while following HIPAA and clinical confidentiality policies.
• Coordinate with clinical and administrative teams and use dental software and clinic systems to keep daily operations organized
• Schedule and confirm appointments, follow up on cancellations, and fill openings.
• Verify dental insurance benefits, submit and follow up on claims, and post payments.
• Prepare and mail monthly patient bills.
• Explain insurance benefits, patient balances, and payment expectations clearly and professionally.
• Required: Customer service, phone etiquette, phone communication, computer skills, and clerical or administrative experience; medical office, clinic, dental clinic, front desk, or medical receptionist experience is helpful.

Requirements

• At least 5 years of hands-on experience with dental practice management software and dental insurance billing required.
• Exceptional people skills and a warm, professional phone manner.
• Strong computer skills and attention to detail.
• Reliable, punctual, and consistent about following through.
• Able to stay organized and prioritize when the phones and front desk are busy.

Dental Front Desk Coordinator

Amos Family Dentistry | Mt. Lebanon, PA | In person

Schedule

• Monday, Thursday, and Friday, 8 a.m.–3 p.m.
• Tuesday, 8 a.m.–4 p.m.
• two Saturdays a month, 8 a.m.–2 p.m.

Pay: $32,000.00 - $35,000.00 per year

Benefits:

• Paid time off
• Uniform allowance

Experience:

• Front desk: 5 years (Preferred)

Ability to Commute:

• Pittsburgh, PA 15216 (Required)

Work Location: In person