Dental Front Office Coordinator (2 yr experience required)

About us... Polished Dental Group:

We are a group practice with three locations, we provide comprehensive dental care, and we have an amazing reputation in Pittsburgh. Our modern office has a beautiful view of the Pittsburgh skyline and PNC Park, we have very favorable hours that allow for personal time, and a kind, talented team that has served our patient base for almost fifteen years.

We are an active participant in our community, we proudly support our neighborhoods and community organizations with fun service projects that engage our patients and team, and we want you to be a part of that.

We take office morale very seriously, we continually focus on maintaining an encouraging, upbeat, positive culture, and we want you to enjoy being in the office.

At our practice, we will do everything we can to ensure that you are successful, happy, appreciated, and fulfilled.

Who we are looking for:

We are hiring a Dental Front Office Coordinator with at least two years of experience to support daily patient-facing and administrative operations at our office in Downtown Pittsburgh on Smithfield St. You will coordinate appointments, maintain accurate records, and help patients navigate office visits with clear, courteous service. You will collaborate with our clinical team to ensure that patient care is completed seamless and predictably. Other responsibilities include:

• Welcoming patients in the office and on the phone, communicating with professional phone etiquette, and providing high-quality, compassionate customer and patient service.
• Processing and managing insurance claims, payment plans, and statements, collecting payments, and monitoring accounts receivable.
• Understanding and utilizing our practice management software, Open Dental, to maximize efficiency and accuracy

Strong candidates have experience with dental insurance, can multi-task very effectively, communicate at a high-level, and understand how a dental office operates.

You will be supported by a team of other assistants, hygienists, management, and our friendly, talented doctors at this location and across all three of our offices.

Our promise to you...

At Polished Dental we promise to:

- treat you right, as a respected and appreciated member of our team

- ensure that you have work/life balance with a favorable weekly work schedule

- support you towards being productive and happy at work

- encourage you to use your skills and experience independently and with confidence

- provide a full benefit package including heath insurance, vision insurance, PTO, and retirement benefits

Let's connect!

Please reach out to us with your contact info and resume, and let's sit down to discuss your future with our practice.

We look forward to hearing from you!

- Dr. Troupe and the team at Polished Dental

polisheddentalgroup.com

Instagram: @polisheddentalpgh

Pay: $24.00 - $30.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• On-site gym
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person