Patient Care Coordinator

Wellesley Family Dental is a leading dental practice committed to delivering high-quality dental care to our patients. We pride ourselves on our exceptional team of professionals dedicated to creating a comfortable and friendly environment for our patients. We are currently seeking a patient care coordinator to join our team and contribute to the continued success of our practice.

Qualifications :

• Proven experience in a customer service or administrative role.
• Ability to work in a fast-paced environment, adapt to changing circumstances and remain calm under pressure.
• Strong attention to detail, ensuring accuracy and completeness in all patient-related tasks.
• Proven experience in a customer service or administrative role, preferably in a dental or healthcare setting.
• Familiarity with medical terminology is highly desirable.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills.
• Proficiency in office software applications (e.g., Microsoft Office Suite).
• Ability to work well within a team environment while also being self-motivated.

Responsibilities:

• Manage front desk operations, including answering phone calls, scheduling appointments, and greeting patients with a friendly and professional demeanor.
• Maintain accurate patient records, update demographic information, and ensure necessary documentation is completed for each visit.
• Handle patient inquiries, concerns, and complaints promptly and professionally, striving for total patient satisfaction.
• Collaborate with the dental team to facilitate a seamless patient flow, ensuring that each visit is comfortable, efficient, and on schedule.
• Actively participate in team meetings, training, and ongoing education to enhance your knowledge of dental procedures, technologies, and administrative acumen.
• Uphold and adhere to all dental practice policies, procedures, and safety standards to ensure compliance with regulatory requirements.
• Ensure a clean and organized treatment environment, restocking supplies, and equipment as necessary
• Efficiently coordinate patient scheduling to maximize the productivity of dental providers and meet patient needs.

If you are passionate about helping others and interested in starting or continuing your dental career, we encourage you to apply for this exciting role. No prior experience is necessary as we will provide all the necessary training to help you succeed. Please submit your resume to be considered for this position. We look forward to reviewing your application and potentially welcoming you to our dental team!

Schedule :

• Monday to Thursday with some possibly Friday's

Job Type: Full-time

Pay: $18.00 - $28.00 per hour

Work Location: In person