Patient Care Coordinator- Dental/Medical office

Overview
We are seeking a dedicated, friendly, and motivated Patient Care Coordinator to join an up and coming, health focused dental office providing treatments for TMD, Airway and sleep apnea, orthodontics, myofunctional therapy, and tongue tie. The ideal candidate will provide exceptional customer service ensuring a welcoming atmosphere, coordinate care, and enjoy marketing, networking and community outreach. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently and an interest in being involved in developing the business, networking and marketing. Experience with both front office and medical/dental clinical assisting is preferred. This could be a clinical assistant looking to move to a front office role or a front office person that can help on occasion with clinical tasks. This is an exciting opportunity to be a part of a unique office in the field of dentistry providing medical treatments to improve the health of our patients. A high degree of independence will be required and desire to learn and grow with the business.

Responsibilities

• Greet guests and clients warmly, providing them with information about services and facilities.
• Manage phone systems, directing calls and taking messages as necessary.
• Handle check-in and check-out procedures for guests, ensuring accuracy in data entry.
• Maintain organized records of guest interactions and transactions.
• Assist with administrative tasks such as proofreading documents and managing office supplies.
• Support office management by coordinating schedules, appointments, and meetings for staff as needed.
• Tracking financial transactions and record keeping.
• Provide personal assistant support when required, ensuring smooth operations.
• Present treatment plans and explain treatments for medical and dental issues
• Collect payments and assist patients with medical and dental billing.
• Communicate with referring providers.
• Participate in networking and marketing.

Experience

• Proven experience in dental or medical office.
• Experience with front office and clinical assisting preferred.
• Experiece with treatment of TMD, dental sleep medicine, and orthodontics preferred.
• Experience presenting treatment plans preferred.
• Experince with medical and dental coding and billing preferred.
• Strong organizational skills with the ability to manage time effectively.
• Proficiency in data entry and familiarity with office management practices.
• Experience with phone systems and administrative duties.
• Excellent communication skills, both verbal and written, with an eye for detail in proofreading documents.

Job Types: Full-time, Part-time

Pay: $24.00 - $26.00 per hour

Ability to Commute:

• Manhattan, NY 10010 (Required)

Work Location: In person