Orthodontic Office Treatment Coordinator

We are replacing one of our lovely front desk ladies who will be re-locating.

We are looking for someone cheerful, thorough, organized, and punctual.

Must be easy to talk to, kind, and good with kids.

Must have dental/medical front desk or clerical experience. Orthodontic clinic experience is a PLUS!

Compensation is negotiable depending on the amount of the experience.

Orthodontic Treatment Coordinator

The Treatment Coordinator is responsible for guiding new patients through the orthodontic consultation process and helping them start treatment. This role involves explaining treatment options, discussing fees and financial arrangements, coordinating insurance benefits, scheduling appointments, and providing outstanding customer service. The Treatment Coordinator serves as a liaison between the doctor, patients, and families to ensure a positive and seamless experience from the initial consultation through treatment acceptance.

Key Responsibilities:

• Welcome and assist new patients and families
• Present treatment plans and financial options
• Verify and explain insurance benefits
• Schedule appointments and coordinate treatment starts
• Follow up with pending treatment cases
• Maintain accurate patient records
• Deliver exceptional customer service and build patient relationships
• Other admin tasks as necessary

Qualifications:

• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Professional appearance and positive attitude
• Dental or medical experience preferred
• Basic computer and administrative skills required

Reports To: Practice Owner / Orthodontist (Dr. Julia Jeong)

Hours: PART-TIME

28-30 hours/ week. Monday 8-5, Tuesday 9-6, Thursday 8-5, Friday 9-1.

Must be able to be flexible to cover non-clinical administrative days on Wednesdays and Fridays as needed basis.

We are a very nice group of people working together... and prefer someone who can stay long term.

Must be willing to travel to both locations: Warwick and Port Jervis, NY

After 1 year of employment, we offer benefits:

Paid sick days

PTO

401k options with matching

Discounted orthodontic treatment for self and family

Looking forward to speak to you!

Pay: From $20.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Opportunities for advancement
• Paid sick time
• Paid time off

Work Location: In person