Dental Treatment Coordinator

Dental Treatment Coordinator

Location: Manhasset, New York

We are a established dental office with an exceptional and supportive team, and we are looking for a motivated and personable Dental Treatment Coordinator to join our growing practice.

We believe in supporting one another, creating a positive work environment, and treating our patients like family. Our office offers job stability, opportunities for professional growth, and the chance to become an important part of a friendly and dedicated team.

The Dental Treatment Coordinator will work closely with the doctors, clinical team, front desk, Regional Manager, and CEO to help patients understand their recommended treatment and feel confident moving forward with their dental care.

About the Position

We are looking for someone who is professional, compassionate, organized, and comfortable communicating with patients about their dental treatment.

The ideal candidate will have strong communication skills, an understanding of dental terminology and procedures, and the ability to explain treatment plans and financial options clearly and confidently.

This is an excellent opportunity for someone who enjoys working with people and wants to grow within a stable and supportive dental organization.

Responsibilities

Present dental treatment plans to patients in a clear and professional manner

Review recommended treatment with patients and answer questions

Explain treatment costs, insurance benefits, and available payment options

Help patients understand their insurance coverage and estimated out-of-pocket expenses

Follow up with patients regarding outstanding treatment plans

Build strong, trusting relationships with patients

Help patients feel comfortable and confident about proceeding with recommended treatment

Coordinate treatment appointments and communicate with the front desk and clinical team

Work closely with doctors and dental assistants to ensure patients understand their treatment needs

Verify insurance benefits and assist with insurance-related questions

Prepare and review treatment estimates

Assist with insurance pre-authorizations and claims as needed

Maintain accurate patient records and documentation

Follow up on unscheduled and outstanding treatment

Communicate professionally with patients by phone, email, and in person

Contribute to a positive and welcoming patient experience

Support the team with administrative responsibilities as needed

Qualifications & Experience

Previous experience in a dental office is preferred

Experience as a Dental Treatment Coordinator, Dental Office Manager, or Dental Assistant is a plus

Knowledge of dental terminology and procedures

Understanding of dental insurance and treatment estimates

Dentrix experience is preferred

Excellent communication and interpersonal skills

Strong attention to detail and organizational skills

Comfortable discussing treatment and financial information with patients

Ability to multitask and prioritize responsibilities

Professional, friendly, and positive attitude

Strong follow-up and relationship-building skills

Ability to work effectively as part of a team

Motivated to learn and grow within the organization

Why Join Our Team?

Friendly and supportive team environment

Exceptional staff and positive workplace culture

Stable and established dental practice

Opportunities for career growth and advancement

Supportive leadership and training

Free parking within our building

Opportunity to build meaningful relationships with patients

Opportunity to develop your skills and grow within our organization

If you are a friendly, motivated, and patient-focused dental professional who enjoys helping people and is looking for a stable position with room for growth, we would love to hear from you.

We look forward to meeting you and welcoming you to our team!

Job Type: Full-time

Pay: $28.00 - $36.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule

Experience:

• Dental office: 1 year (Preferred)

Language:

• English (Preferred)

Ability to Commute:

• Manhasset, NY 11030 (Preferred)

Work Location: In person