Dental Office Manager/Treatment Coordinator

Job Overview
We are seeking a dynamic and highly organized Dental Office Manager/Treatment Coordinator to lead our dental practice with enthusiasm and precision. This pivotal role combines administrative excellence with exceptional patient care coordination, ensuring smooth daily operations and outstanding patient experiences. The ideal candidate will thrive in a fast-paced environment, demonstrating strong leadership, financial acumen, and a passion for healthcare management. As a key member of our team, you will oversee office functions, manage treatment plans, and foster a welcoming atmosphere that promotes patient trust and satisfaction.

Responsibilities

• Supervise daily office operations, including scheduling, billing, and patient flow management to maximize efficiency and productivity.
• Coordinate treatment plans with patients, explaining procedures clearly and ensuring understanding of financial options and insurance coverage.
• Oversee fiscal management tasks such as budgeting, billing, collections, and financial reporting to maintain practice profitability.
• Manage medical records in compliance with HIPAA regulations, utilizing EMR (Electronic Medical Records) systems like Eaglesoft, Dentrix, or eClinicalWorks for accurate documentation.
• Supervise staff including front desk personnel, dental assistants, and hygienists; provide training on office policies, medical terminology, and customer service standards.
• Ensure compliance with healthcare regulations such as JCAHO standards, HIPAA privacy rules, and managed care protocols.
• Handle human resources responsibilities including hiring, performance evaluations, conflict resolution, and staff development initiatives.
• Collaborate with dental providers on treatment planning and case management to ensure optimal patient outcomes.
• Maintain clinic supplies inventory and oversee vendor relationships to support seamless practice operations.
• Implement quality assurance measures to uphold high standards of care in accordance with healthcare management best practices.

Experience

• Proven experience in dental office management or a similar healthcare administrative role within a clinical setting.
• Strong background in medical office administrative support with proficiency in EMR/EHR systems such as Eaglesoft, Dentrix, Epic or eClinicalWorks.
• Demonstrated supervisory experience overseeing teams in medical or dental practices; capable of motivating staff and fostering teamwork.
• Knowledge of fiscal management including budgeting, financial reporting, billing procedures, and managed care processes.
• Familiarity with medical terminology, medical records management, HIPAA compliance standards, and healthcare regulations such as JCAHO requirements.
• Prior experience working within dental clinics or healthcare facilities that utilize clinic experience to enhance patient care delivery.
• Ability to navigate complex medical administrative tasks efficiently while maintaining excellent communication skills with patients and staff alike. Join us to lead a vibrant team dedicated to delivering exceptional dental care while advancing your career in healthcare management!

Pay: $25.00 - $43.00 per hour

Benefits:

• 401(k)
• Paid time off

Work Location: In person