Office Manager

Be a part of something special!

At Battiste Orthodontics and Schenectady Pediatric Dentistry, we provide exceptional specialty dental care and experiences that bring healthy, confident smiles to the faces of our patients. This requires a team of highly skilled and creative people who are committed to demonstrating teamwork, compassion, integrity, knowledge, gratitude, and fun! We value the unique skills, experiences, and perspectives every team member brings to the organization. We are focused on ensuring our team members thrive both professionally and personally.

About the Role:

We are seeking a highly motivated Office Manager to join our team in the Schenectady area. As a Practice Manager, your leadership and management skills will be critical to the success of our practice. You will be responsible for:

• Overseeing the daily operations of our pediatric and orthodontic practice, ensuring the highest level of patient care and satisfaction.
• Working closely with all staff to ensure efficient and effective delivery of services.
• Managing the financial performance of the practice, including budgeting, billing, and revenue cycle management.
• Driving profitability through strategic planning, sales management, and implementation of growth initiatives.
• Overseeing regional employees regarding schedules, compliance, performance, etc.
• Creating lasting relationships with the team, patients, referrals sources, and local community.
• Hitting key metrics and performance goals.
• Interviewing candidates for open positions, onboarding and overseeing training of new hires.

Position Details:

• Monday - Friday Schedule
• Full-Time; 40 hours/week
• Pay - $60,000 - $75,000
• Full Benefits Package Offered
• Location: 1019 Keyes Ave Schenectady, NY 12309

Benefits:

• Competitive pay + growth opportunities
• Monthly Bonus opportunities based on production
• Medical, Dental, Vision, Short Term Disability, Long Term Disability and Life insurance
• FSA and HSA
• 401K with company contributions
• Paid time off + paid holidays
• Discounts on Pediatric Dental Services and Orthodontic Treatments

Minimum Qualifications:

• 5+ years management or supervisor experience
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Knowledge of dental office regulations and compliance requirements
• Previous Dental Office experience

Preferred Qualifications:

• Bachelor's degree in healthcare administration, business administration, or related field
• Previous experience working with Cloud9 dental software or other orthodontic software

• Experience with revenue cycle management and financial analysis
• Experience with quality improvement initiatives