Mandarin Speaking Dental Front Office & Billing Coordinator – Modern Pediatric & Orthodontic Office

Dental Front Office & Billing Coordinator (Mandarin Speaking)

KIND SMILES Orthodontics & Pediatric Dentistry is a growing practice in Irvine looking for a warm, upbeat, and dependable front office coordinator. Dental experience and the ability to speak with patients in both Mandarin and English are required.

我们正在招聘一位会说普通话和英语的牙科前台及账单协调员。您将协助家长预约、解答保险和账单问题，并帮助孩子和家人在诊所获得温馨、顺畅的就诊体验。

Our front office sets the tone for each family’s visit. We’re looking for someone who enjoys welcoming children and parents, communicates clearly, and stays patient and organized throughout a busy day. You should have working knowledge of dental insurance, claims, EOBs, and patient balances. We’ll provide training on our practice’s systems and processes.

Responsibilities

• Welcome families and help patients check in and out
• Answer calls and assist families in Mandarin or English as needed
• Schedule and confirm appointments
• Help new patients complete intake and registration
• Review insurance and account information for accuracy
• Answer routine insurance and billing questions, collect payments, and provide receipts
• Follow up on claim issues, outstanding balances, messages, and other open tasks
• Work with the clinical and front office teams to keep visits running smoothly

What We’re Looking For

• Ability to communicate comfortably with patients and parents in Mandarin and English
• At least one year of dental front office experience
• Dental insurance and billing experience
• Familiarity with dental terminology, benefits, claims, EOBs, and patient balances
• A warm, cheerful manner with children and families
• Strong attention to detail, follow-through, and teamwork
• Pediatric or orthodontic experience is helpful but not required

What We Offer

• Competitive pay based on experience
• Paid training and paid time off
• 401(k) and health insurance stipend
• A supportive team and opportunities to grow

Please apply with your résumé and a brief note about your dental front office experience, billing experience, and Mandarin proficiency.

Job type: Full-time
Work location: In person — Irvine, CA 92618

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Paid training

Experience:

• Dental Office Billing: 1 year (Required)

Language:

• Mandarin (Required)

Ability to Commute:

• Irvine, CA 92618 (Required)

Work Location: In person