
We're bringing our billing and insurance verification in-house and are looking for an experienced Insurance & Billing Coordinator to own it. This is a key position — you'll be the person who keeps our revenue cycle clean, our claims paid, and our patients clear on their benefits.
- Verify insurance eligibility and benefits; prepare accurate breakdowns and patient cost estimates
- Submit clean claims daily and track them through to payment
- Work denials and appeals; keep aging and days in A/R low
- Post insurance and patient payments accurately
- Follow up on unpaid claims and outstanding patient balances by phone and email
- Coordinate with our treatment coordinator on treatment plans and financial arrangements
- Answer phones and support the front desk during busy periods
- Keep patient financial records accurate and up to date
- 2+ years of dental front-office insurance/billing experience (required — this is not an entry-level role)
- Working knowledge of CDT codes and major dental PPO plans
- Hands-on experience submitting claims through a clearinghouse and working denials/appeals
- Strong attention to detail and follow-through
- Reliable and consistent attendance — non-negotiable
- Professional, friendly communication with patients about money
- Experience with Eaglesoft (our practice management software)
- Experience with implant and full-arch case billing
- Bilingual English/Spanish
- Full-time, in-office position
- [Benefits — e.g., PTO, paid holidays]
- A real growth path: for the right person
Pay: $22.00 - $28.00 per hour
Expected hours: 40.0 per week
Work Location: In person
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Insurance and Billing Coordinator- Dental Practice
Coconut smiles