Dental Insurance Coordinator/Front desk

Job Summary

We are seeking a dedicated and detail-oriented Dental Insurance Coordinator/Front Desk professional to join our dynamic dental practice team. In this vital role, you will serve as the first point of contact for patients, managing insurance verification, claims processing, and patient scheduling while providing exceptional customer service. Your expertise in health insurance policies, medical coding, and electronic health records (EHR) management will ensure smooth administrative operations and accurate billing. This position offers an exciting opportunity to contribute to a thriving dental practice by combining administrative excellence with compassionate patient care.

Responsibilities

• Verify patient insurance coverage and eligibility using insurance portals and managed care systems
• Obtain prior authorization for dental procedures and ensure compliance with health insurance policies
• Accurately code procedures using Open Dental
• Process medical records and maintain clinical confidentiality policies in accordance with HIPAA regulations
• Manage electronic health records (EHR) and medical billing systems with proficiency in Microsoft Office applications
• Communicate effectively with insurance companies to resolve claim denials or discrepancies
• Provide outstanding customer service by answering patient inquiries, scheduling appointments, and explaining insurance benefits clearly
• Ensure compliance with medical terminology standards and maintain accurate documentation of all transactions

Experience

• Prior experience working in a medical or dental office environment, preferably with medical office or front desk responsibilities
• Strong knowledge of health insurance policies, managed care processes, and insurance verification procedures
• Familiarity with HIPAA regulations, clinical confidentiality policies, and electronic health records (EHR/EHR management) systems
• Experience with Open Dental dental procedures
• Proficiency in Open Dental, DI, Vyne for documentation and communication tasks
• Demonstrated ability to handle insurance prior authorizations efficiently and accurately
• Excellent customer service skills with a professional demeanor and strong organizational abilities

Join our team to make a meaningful impact on patient care while advancing your career in a vibrant healthcare environment!

Pay: $24.00 - $28.00 per hour

Expected hours: 25.0 – 40.0 per week

Application Question(s):

• Are you familiar with Open Dental?
• Are you familiar with Dental Intel?
• Are you familiar with Vyne?
• Do you know how to maintain your AR/Outstanding Claims?

Language:

• Spanish (Preferred)

Work Location: In person