dental front office receptionist

Job Title: Front office Receptionist

Location: Kuzma DDS: Cosmetic and Implant Dentistry

Job Type: Full-Time

About Us: KUZMA DDS is a family-friendly dental office with a special focus on Implants and full mouth restorations. We are committed to providing top-quality care in a comfortable and welcoming environment. We value a strong team and are looking for compassionate individuals to join us in delivering exceptional dental services to our patients.

Position Overview: We are seeking a skilled and motivated Receptionist to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for patient care. In this pivotal role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a variety of administrative duties. This is a full-time position with opportunities for growth within our practice.

Duties:

• Greet patients warmly and professionally upon arrival, ensuring a positive first impression.
• Manage multi-line phone systems with excellent phone etiquette, scheduling appointments, confirming patient visits, and addressing inquiries promptly.
• Verify insurance coverage and handle billing inquiries
• Process payments accurately and manage office supplies.
• Maintain accurate patient records within Dentrix while ensuring compliance with HIPAA regulations for health information management.
• Assist with intake procedures, including updating patient information and reviewing care plans.
• Manage appointment scheduling, patient check-in/out processes, and maintain organized medical records and filing systems.
• Ensure smooth clinic flow by coordinating with clinical staff regarding patient appointments and documentation needs.

Qualifications:

• Proven experience in a dental office or healthcare setting with strong knowledge of dental terminology and medical administrative support is required.
• Familiarity with Dentrix dental software is required.
• Excellent computer skills and typing accuracy.
• Strong customer service skills with the ability to communicate effectively via phone and in person; bilingual abilities are a plus.
• Professional appearance coupled with friendly demeanor and excellent organizational skills.
• Ability to work in a team environment

Benefits:

• Health insurance
• Paid sick time
• Paid time off

Work Location: In person

Pay: $24.00 - $28.00 per hour

Benefits:

• Health insurance
• Paid sick time
• Paid time off

Experience:

• Dental office: 2 years (Required)

Work Location: In person