Front Office Administrater

We are a busy dental office seeking an experienced full-time front office administrator. The ideal candidate is friendly, efficient, and CUSTOMER SERVICE DRIVEN. Applicants must be detail-oriented and ability to manage daily tasks in a timely manner.

Qualifications

• Ability to use basic office equipment such as: telephones, copier, computers and computer software (Eaglesoft knowledge a plus)
• Ability to be professional and maintain composure when dealing with stressful situations
• Ability to cooperatively work with doctors, manager co-workers and patients to build a relationship of trust
• Ability to prioritize, organize and complete tasks timely manner
• Ability to accept constructive criticism for growth development opportunities

Responsibilities

The front office administrator is responsible for the general flow of patients in and out of the office which include but not limited to: answering inbound calls, scheduling for doctors and multiple hygienist, collection for services rendered, and confirming/ filling schedule.

• Consistent monitoring of the schedule to fill open time
• Check-out patients, including collecting co-pays, scheduling next appointment, answering any financial questions patients may have
• Keep the front desk and reception areas clean and stocked with supplies
• Maintain patient confidentiality in compliance with HIPPA regulations
• Maintain patient health records
• Verify insurance benefits when applicable

Education/ Experience Requirements

High school diploma or equivalent

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off
• Parental leave

Experience:

• Dental office: 2 years (Required)

Work Location: In person