Front Desk / Scheduler / Treatment Coordinator [previous dental experience required]

Dental Front Desk / Assistant – Maternity Coverage + Long-Term Opportunity

[PREVIOUS DENTAL EXPERIENCE REQUIRED]

Curve Dental experience strongly preferred

Harbour Dental Studio | Old City, Philadelphia, PA

Harbour Dental Studio is a modern, growing dental practice in Old City, Philadelphia. We’re looking for a reliable, calm, and capable dental professional to join our team beginning this fall.

This position will initially provide front desk coverage during our current team member’s maternity leave, expected to begin in early to mid-October. During that time, the role will primarily focus on front desk responsibilities including scheduling, insurance verification, treatment coordination, patient communication, and collections.

Once our team member returns from maternity leave, we would ideally like this person to stay with the practice in an ongoing hybrid/floater role, helping both at the front desk and with dental assisting as needed.

Because the maternity coverage period will require someone to step into an established workflow relatively quickly, previous dental experience is required. Experience with Curve Dental is highly preferred, although we are willing to consider a strong candidate with experience using another dental practice management system.

What You’ll Be Responsible ForDuring Maternity Coverage

• Scheduling patients and thoughtfully managing the daily schedule
• Coordinating treatment plans and clearly explaining fees and next steps
• Verifying insurance benefits and communicating coverage to patients
• Collecting patient portions confidently and professionally
• Managing phone calls, texts, and new patient intake
• Following up on treatment and outstanding patient needs
• Helping reduce no-shows through confirmations and proactive communication
• Maintaining accurate patient information and documentation in the practice management system
• Creating a welcoming, calm experience for every patient

Long-Term Role

After maternity coverage ends, the position will transition into a hybrid front desk/dental assistant role based on the needs of the practice.

Responsibilities may include:

• Providing additional front desk coverage during busy periods, days off, or vacations
• Helping with scheduling, insurance, phones, and patient coordination
• Chairside assisting when needed
• Turning over and preparing operatories
• Sterilization and maintaining clinical flow
• Helping the doctor and team wherever additional support is needed

We’re looking for someone who enjoys being versatile and is comfortable moving between the administrative and clinical sides of a dental practice.

Who This Role Is For

Someone who:

• Has previous experience working in a dental practice
• Is organized, dependable, and detail-oriented
• Is comfortable communicating with patients both in person and over the phone
• Can discuss treatment costs and patient balances professionally
• Learns systems quickly and follows through without needing constant oversight
• Is calm under pressure and solutions-oriented
• Enjoys working in a smaller, growing practice where teamwork matters
• Is comfortable helping both clinically and administratively
• Wants the opportunity to stay with the practice beyond the temporary maternity coverage period

Curve Dental experience is a major plus and will be given preference. Experience with dental scheduling, insurance verification, treatment coordination, and/or dental assisting is also strongly preferred.

Schedule & Compensation

• Position beginning before early/mid-October to allow time for training and transition
• Increased front desk hours during maternity leave
• Opportunity to remain with the practice afterward in an ongoing front desk/dental assistant floater role
• Competitive hourly pay based on experience
• Opportunity for additional hours and responsibilities as the practice grows

Why Harbour Dental Studio

• Modern, thoughtfully designed independent practice
• Small, collaborative team
• Respectful and transparent work environment
• No corporate dentistry chaos
• Clear roles and expectations
• Opportunity to work directly with the practice owner
• Opportunity to become a long-term member of a growing practice rather than simply filling a temporary position

How to Apply

Please apply with your résumé and a brief note describing:

• Your previous dental experience
• Any experience you have with Curve Dental
• Your front desk and/or dental assisting experience
• Your availability beginning this fall
• Whether you would be interested in staying with the practice in a hybrid front desk/assistant role after the maternity coverage period ends

We’re looking for someone who can step in confidently during maternity leave and, ideally, become a long-term part of the Harbour Dental Studio team.

Pay: $25.00 - $30.00 per hour

Work Location: In person