Orthodontic Treatment Coordinator / Clinical Assistant

We’re a warm, professional, and high-performing orthodontic office serving the Jenkintown/Abington area of PA. We are dedicated to creating confident smiles and a positive patient-first experience in our office. Our mission is to deliver exceptional orthodontic care through braces and Invisalign, using modern technology while maintaining the personal attention and quality care of a boutique, family-owned practice.

In an era of large healthcare systems and fast-paced corporate offices, we take pride in offering a more thoughtful, high-end, patient-centered experience – where each individual feels seen, heard, and valued.

We’re looking for a friendly, motivated, dependable, and versatile team member for a unique role that combines the fun interactions that come from being a Treatment Coordinator with some hands-on clinical Orthodontic Assisting as well.

This is an ideal position for someone who enjoys both patient interaction and hands-on clinical care. You’ll help with new-patient exams/consults and follow-up, while also being chairside and part of the clinical team in between and get to do hands on patient care!

If you are an orthodontic or dental assistant who enjoys talking with patients and is ready to grow into a more interactive role and learn ortho side-by-side with an orthodontist, or an experienced Treatment Coordinator who is comfortable helping clinically, we would love to meet you!

Please send your resume or any questions to sethiorthostaff@gmail.com

Responsibilities include:

• Must be a Team Player!
• Greeting patients warmly and professionally, creating a welcoming and fun atmosphere.
• Assist the orthodontist chairside during procedures such as bonding and adjustments
• Helping educate patients and families about braces, Invisalign clear aligners, treatment recommendations, timing, and expect
• Helping coordinate treatment starts with the doctor and administrative team, following up with patients and staying organized
• Take digital photographs, panoramic and cephalometric X-rays, and digital scans (experience with iTero or any digital scanner is a big plus)
• Change wires, ligatures, and elastics as directed
• Sterilize instruments and maintain infection control protocols in compliance with OSHA standards
• Set up and break down chairs/operatories for each patient
• Educate patients on oral hygiene, appliance care, and treatment expectations
• Record chart notes accurately and efficiently in the practice software
• Be prepared and ready for each procedure by reviewing patients' notes to know what needs to be done
• Collaborating effectively with the orthodontist and team on efficiencies, patient care
• Assist practice in marketing tasks
• Flexibility is necessary as practice is growing!
• Position is full-time with partial week with patients, and doing other patient/lab/inventory stocking tasks; the days' structure can be discussed
• Ortho services and discounts after a certain time of employment
• PTO, Paid Sick Leave/Holidays, and 401k with match (if allowed depending on hours)

Preferred experience and qualities:

• Positive attitude and team spirit are essential!
• Good manual dexterity and hand eye coordination essential!
• Warm and friendly with excellent communication and customer-service skills
• Comfortable discussing treatment plans, financial contracts, and insurances with patients
• Treatment Coordinator, patient consultation, customer service, hospitality, or sales experience is a BIG PLUS
• Orthodontic (or dental) assisting experience is a plus – but willingness to learn is MOST IMPORTANT (anything can be taught, training can be provided)
• X-ray certification (preferred or willing to obtain)
• Organized, dependable, detailed, efficient, and ability to multitask in a fast-paced (and fun!) environment

Pay: $20–$26 per hour depending on experience, clinical skills, and Treatment Coordinator experience

Expected Hours: 24-32 hours a week

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Retirement plan
• Uniform allowance

Work Location: In person