Front Desk Receptionist/Scheduling Coordinator

Job Overview

Seacoast Dentistry is looking for a friendly, reliable, and organized Front Desk Receptionist/Scheduling Coordinator to join our team.

Our front desk is an important part of the patient experience. We're looking for someone who genuinely enjoys working with people, communicates well, and can keep a busy dental schedule organized while making patients feel welcomed and cared for.

Responsibilities include:

• Greeting patients and providing a wrm, friendly experience
• Answering phones and scheduling patient appointments
• Managing the dental schedule and filling cancellations/openings
• Confirming appointments and following up with patients
• Collecting copays and patient balances
• Reviewing and calculating estimated patient portions
• Verifying dental insurance benefits and eligibility
• Understanding dental insurance terminology, coverage, and limitations
• Communicating treatment costs and insurance estimate clearly with patients
• Keeping patient information and records organized
• Working closely with the clinical team to keep the day running smoothly

We're looking for someone who is:

• Reliable and punctual
• Friendly, positive and professional
• Comfortable talking with patients both in person and over the phone
• Organized and able to multitask
• Detail-oriented and proactive
• A team player who is willing to help wherever needed
• Comfortable discussing financial responsibilities with patients.

Dental front office experience and knowledge of dental insurance REQUIRED.

To apply, please submit your resume through indeed.

Pay: From $23.00 per hour

Expected hours: 32.0 – 36.0 per week

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Work Location: In person