Front Desk Receptionist

Front Desk Receptionist - Join the Dunstan Dental Team

Scarborough, Maine | Full-Time

Looking for a long-term opportunity with a team you can grow with?

Dunstan Dental is a family-run, multi-provider dental practice with decades of history in the Scarborough community. We are looking for an experienced front desk professional who is dependable, organized, personable, and interested in building a long-term career with our practice.

The ideal candidate will have experience in a dental or medical office, healthcare, customer service, reception, or another fast-paced front-office environment. Dental experience is helpful, but we are especially interested in someone who brings strong organizational and communication skills, professionalism, and a genuine interest in working with patients.

Why Join Dunstan Dental?

• Full-time, long-term position
• Competitive starting rate based on experience
• Paid training and ongoing support as you learn our systems and processes
• Supportive, collaborative team environment
• Opportunities for cross-training and professional growth
• Health, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) with employer match
• Continuing education opportunities
• Free on-site parking
• Company-sponsored staff and family events
• Modern technology and equipment
• A stable, established practice with a strong community presence

What You'll Do

• Welcome patients and visitors with a warm, professional attitude
• Answer phones, emails, and patient questions
• Schedule, confirm, and coordinate appointments
• Accept patient payments and assist with account questions
• Verify dental insurance and review treatment plans
• Communicate effectively with doctors, hygienists, assistants, and patients
• Maintain accurate patient information and office records
• Help keep the front desk organized and running smoothly
• Provide a positive, professional experience for every patient

We're Looking For Someone Who

• Has prior experience in a front desk, reception, customer service, dental, medical, or healthcare setting
• Is dependable and interested in a long-term position
• Has excellent communication and interpersonal skills
• Is organized, detail-oriented, and able to prioritize
• Can multitask and remain calm in a busy environment
• Is comfortable using computers and learning new technology
• Works well as part of a team
• Takes pride in providing excellent patient service
• Is professional, personable, and confident communicating with patients
• Is interested in learning the dental side of the practice

Physical Requirements

This position is primarily seated at the front desk, but regular movement throughout the practice is required. The office has stairs that must be used as part of the normal workday, including when arriving and departing, accessing break areas, and completing routine day-to-day tasks. Candidates should be comfortable walking throughout the practice and going up and down stairs regularly.

A Little About Us

We believe our team is our greatest asset. We work hard, support one another, and value the relationships we build with our patients and coworkers.

If you have experience in a related field and are looking for a stable, long-term position with a supportive team, we would love to hear from you.

Apply today to become part of the Dunstan Dental team!

Pay: From $21.00 per hour

Expected hours: 34.0 – 38.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Work Location: In person