Front Desk Receptionist

Join Our Melrose Family Dental Team!

Are you a friendly, organized, and enthusiastic individual who thrives in a fast-paced environment? Summit Family Dental is on the hunt for a bubbly and dedicated Receptionist to join our vibrant team! If you’re passionate about making a difference, have a knack for charming patients, and are ready to jump into a dynamic role, we want to hear from you!

About Us: At Melrose Family Dental, we’re not just about great smiles—we’re about creating a welcoming and supportive environment for our patients and our team. Our office is a place where everyone feels like family, and we’re committed to providing top-notch care with a smile.

Your Role: As our new Receptionist, you’ll be the friendly face and voice of our dental office, handling a variety of essential tasks, including:

• Answering phones & text messages with a warm and professional touch
• Checking and responding to voicemails and emails
• Scanning and uploading documents into patient charts
• Verifying insurance information with accuracy and efficiency
• Auditing patient charts to ensure all records are up-to-date
• Scheduling appointments and managing our busy calendar

What We’re Looking For:

• Integrity & Learning Ability: We value honesty and a willingness to learn. If you have a strong moral compass and a desire to grow, you’re already on the right track!
• Patient Wooing Skills: Your charm and people skills will help create a positive and welcoming atmosphere for our patients.
• Dynamic Team Player: We need someone who thrives in a fast-paced environment and can add value to our team with enthusiasm and efficiency.
• Experience: Dental office experience is a plus, but if you’re the right fit, we’re more than happy to provide training!

Why Summit Family Dental?

• Supportive Team: Be part of a close-knit group where collaboration and camaraderie are at the heart of everything we do.
• Opportunities to Shine: We’re all about helping you grow and succeed in your role with ample opportunities for professional development.
• A Fun & Vibrant Atmosphere: We blend hard work with plenty of laughter and positive energy, ensuring that every day is enjoyable and fulfilling.
• Benefits:
• Dental Coverage
• Monthly Bonus
• Paid Holidays
• 401K
• PTO

Disclaimer - please do not contact the office directly about this position.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Application Question(s):

• While processing a payment, another patient approaches upset about wait time and the phone starts ringing. Walk me through how you would manage the situation.
• Imagine a patient wants to chat while you are busy checking others in. How would you balance being friendly while keeping workflow moving?

Ability to Commute:

• Melrose, TN 37204 (Preferred)

Work Location: In person