Front Desk Patient Coordinator – Orthodontic Office

Job Overview

We are seeking a friendly, dependable, and motivated Front Desk Patient Coordinator to join our team at Advanced Orthodontic Care in Cherry Creek!

The ideal candidate is organized, detail-oriented, and passionate about providing exceptional customer service. As the first point of contact for our patients, you will play an important role in creating a welcoming environment and ensuring a positive experience for every patient and family who visits our office.

We are looking for someone who is reliable, professional, enjoys working as part of a team, and can thrive in a busy orthodontic practice. Previous orthodontic experience is preferred.

Responsibilities

• Greet and welcome patients and families with a friendly, professional attitude.
• Answer incoming phone calls, respond to patient inquiries, and provide excellent customer service.
• Schedule and confirm appointments while maintaining an organized and efficient schedule.
• Assist with patient check-in and check-out procedures.
• Maintain accurate patient records and ensure compliance with HIPAA regulations.
• Communicate with patients regarding appointments, treatment information, and general office questions.
• Assist with insurance verification, patient accounts, and payment processing as needed.
• Coordinate with clinical staff to ensure smooth patient flow and daily office operations.
• Maintain a clean, organized, and welcoming front desk area.
• Help create a positive, supportive experience for patients and fellow team members.

Skills

• Previous orthodontic front desk or patient coordinating experience required.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Dependable, punctual, and committed to being a reliable team member.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Comfortable using computers, scheduling software, and office technology.
• Professional, friendly, and patient-focused attitude.
• Ability to work independently while contributing to a collaborative team environment.
• Familiarity with dental terminology, insurance, and orthodontic practice management software is a plus.
• Willingness to learn, take initiative, and grow with our practice.

Why Join Our Team?

At Advanced Orthodontic Care, we take pride in providing exceptional orthodontic care while creating a welcoming and positive environment for both our patients and our team. We value teamwork, reliability, professionalism, and a great attitude.

We offer a consistent weekday schedule with no weekends, a supportive work environment, and the opportunity to be part of a team dedicated to creating beautiful smiles!

Pay: $22.00 - $25.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person