Experienced Pediatric Dental Front Desk / Patient Coordinator

Job Summary

Sweet Street Pediatric Dentistry of Parrish is seeking an experienced, personable, and highly motivated Dental Front Desk / Patient Coordinator to join our growing and vibrant pediatric dental practice.

We are dedicated to providing exceptional care and creating positive dental experiences for our young patients and their families. As a vital member of our team, you will serve as one of the first points of contact for our families and help set the tone for their entire experience with our practice. The ideal candidate will combine strong dental front-office experience with professionalism, warmth, excellent communication skills, and the ability to thrive in a busy, fast-paced environment.

We are a busy, modern pediatric dental office looking for someone who already has a strong understanding of dental front-office operations and can confidently help keep our day running smoothly.

Who We’re Looking For

Our ideal candidate has significant dental front-office experience and is comfortable working in a fast-paced environment. You should be professional, dependable, adaptable, technologically savvy, and genuinely enjoy interacting with patients and families.

Strong candidates will have experience with:

• Dental insurance verification and eligibility
• Understanding dental benefits, deductibles, maximums, frequencies, and limitations
• Treatment estimates and explaining insurance benefits to families
• Dental scheduling and maintaining a productive schedule
• Answering phones professionally and confidently
• New patient registration and intake
• Collecting and accurately entering patient and insurance information
• Managing patient accounts and collecting payments
• Dental claims and familiarity with EOBs
• Dental practice management software and online insurance portals
• Electronic communication, scanning, uploading documents, and maintaining accurate records

The Right Personality Matters

We are looking for someone who is warm, polished, and welcoming with families, while also being efficient and organized behind the scenes.

You should be someone who:

• Has excellent phone etiquette and communication skills
• Presents professionally and confidently in front of patients
• Is friendly and personable
• Enjoys staying busy and being productive
• Works with a sense of urgency without sacrificing accuracy
• Can prioritize multiple tasks at once
• Adapts quickly when the schedule or priorities change
• Is comfortable learning new technology
• Takes initiative and looks for what needs to be done
• Works well as part of a team
• Is dependable and takes pride in their work

Dental front-office experience is required.

Candidates should have a strong working knowledge of dental insurance and dental office operations. Pediatric dental experience is preferred but not required.

Experience with Oryx Dental Software is a plus, but we are happy to train an experienced dental professional who is comfortable learning new technology.

About Our Practice

Sweet Street Pediatric Dentistry of Parrish is a growing pediatric dental practice dedicated to creating positive dental experiences for infants, children, teens, and patients with special healthcare needs.

We are looking for someone who wants to become an important part of our team and grow with our practice.

Location: Parrish, Florida
Position: Full-Time
Experience: Dental front-office experience required

If you are experienced in dental front-office operations, enjoy working with people, thrive in a busy environment, and are looking for a practice where your skills will be valued, we would love to hear from you.

Join us in creating a welcoming environment where children feel safe and cared for! We’re committed to supporting your professional growth through ongoing training in medical terminology, health information management, clinic operations, and the latest EHR technology. This paid position offers an exciting opportunity to be part of a compassionate team dedicated to improving pediatric oral health while advancing your career in healthcare administration.

Pay: $24.00 - $25.00 per hour

Expected hours: 36.0 – 44.0 per week

Work Location: In person