Dental Receptionist and Patient Coordinator

Private dental office hiring a Receptionist

This role is for someone who is excellent with people, strong in written and verbal communication, calm under pressure, and quick to learn software. Most patient communication is by text, then phone, and least by email.

You may be a strong fit if you can:

• build rapport quickly with patients
• write warm, clear texts that get responses
• speak confidently and empathetically on the phone
• scheduling appointments & follow-up with patients

Responsibilities

• Greet patients warmly
• Text and call patients about scheduling and follow-up
• Manage appointments and schedule changes
• Collect copays and balances professionally
• Keep records accurate and organized
• Help the office run smoothly each day

What matters most

• Outstanding verbal and written communication
• Strong people skills and emotional intelligence
• Creative follow-up when patients do not respond
• Good memory for names, returning patients, and details
• Computer savvy and fast learner
• Professional, dependable, and calm in a busy office

Preferred experience

• Dental, medical, hospitality, concierge, retail, or front desk experience
• Dentrix experience is a plus
• Basic dental insurance knowledge is a plus

Benefits

• 401(k)
• Dental insurance
• Paid time off
• Professional development opportunities

Pay: $17.00 - $22.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off

Application Question(s):

• It's 4:45 PM on Tuesday. You notice that tomorrow's first appointment — 8 AM — has just cancelled. What do you do before you leave today?
• Based on your understanding of this position, which skills or experiences from your current or previous jobs would help you succeed in this role? Please give 1–2 specific examples and briefly explain how they would apply.
• Write a short text to a patient who has not responded to two prior scheduling attempts
• Beyond pay, what are you looking for in your role?
• Tell us about something you accomplished in a current or previous job that you were especially proud of. What did you personally contribute, and why was it important to you?

Work Location: In person