Experienced Full-Time Treatment Coordinator

• Assist New Patients on completing demographic forms as necessary, review forms, and update on system for new and existing patients
• Educate and discuss the dentist’s treatment plan with the patient after diagnosed and reviewed by the clinical staff, explain, promote, and adhere to company payment policies and procedures
• Obtain high treatment acceptance by explaining cost of treatment, insurance coverage and finance options
• Present treatment plans and give estimates of treatment costs in an effective manner
• Achieve sales and collection goals
• Track all outstanding treatment plans, make phone calls for recalls and unscheduled treatment plans daily
• Submit, track and follow-up on pre-authorizations
• Solicit referrals from patients post operatively while at the same time tracking patient satisfaction with work provided
• Answer phones and schedule appointments
• Collect payment from patients prior to visit and allocate accordingly
• Batch insurance claims accordingly
• Monitor ledgers on a daily basis for the following day to ensure that there are no outstanding balances

Qualifications:

• Professional, prompt and excels in providing top-notch customer service
• Excellent, strong interpersonal and organizational skills
• Multi-tasker, who is detail oriented
• Computer savvy
• Knowledge of dental terminology and understands insurance plans/benefits and accounts receivables
• At least 3 years’ experience in dental treatment planning/financial coordinating

Benefits of being a part of our family:

• PTO/Vacation/Holiday time
• Medical Insurance
• Disability, Vision and Life Insurance
• 401(k)
• Competitive pay
• Career advancement

HOURS:

• Monday: 7:45 a.m. - 5:00 p.m.
• Tuesday: 7:45 a.m. - 5:00 p.m.
• Wednesday: 7:45 a.m. - 5:00 p.m.
• Thursday: 7:45 a.m. - 5:00 p.m.
• Friday: Office Closed