Dental Office Treatment Coordinator/ Front office

Job Overview
We are seeking a dynamic and detail-oriented Dental Office Treatment Coordinator / Front Office Specialist to join our pediatric dental practice. In this pivotal role, you will be the welcoming face of our clinic, ensuring smooth administrative operations while providing exceptional patient service. Your expertise in dental billing, insurance verification, and treatment plan presentation and scheduling will drive efficiency and enhance patient experiences. If you thrive in a fast-paced environment, possess strong communication skills, and have a passion for healthcare support, this is the perfect opportunity to make a meaningful impact in our team!

Duties

• Greet patients warmly and manage all front desk activities with professionalism and enthusiasm
• Update paperwork, answer simple insurance questions and check in patients
• Schedule appointments efficiently utilizing open dental software
• Collect payments, print invoices and schedule future or follow up appointments
• Review and update patient dental history once provided by the parents
• Assist with clinic operations by coordinating care plans and reviewing documentation for accuracy.
• Provide excellent customer service via phone etiquette and clear communication to ensure patient satisfaction

Experience

• Proven experience in a dental office or healthcare setting with a strong background in dental administrative support and front desk operations
• Familiarity with dental terms, pediatric dental terms and open dental software
• Knowledge of dental terminology for accurate documentation and billing
• Experience with insurance verification processes
• Bilingual (Spanish and English) candidate is required to serve diverse patient populations effectively
• Strong understanding of HIPAA compliance standards to ensure confidentiality of patient information
• Excellent organizational skills with attention to detail in documentation review and office management task.

We offer competitive compensation, Simple IRA retirement plan and employer match.

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Join us to be part of a supportive team that values your expertise! We are dedicated to fostering a positive work environment and providing flexible scheduling. If you’re passionate about delivering outstanding patient care while managing essential administrative functions seamlessly—apply today!

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching

Work Location: In person